Coursera makes no guarantees that its platform or courses will work correctly, be accurate, or meet your specific needs, and disclaims all legal warranties that might otherwise apply to a paid service.
This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This disclaimer means that even if course content is inaccurate, outdated, or the platform malfunctions, Coursera has contractually limited its liability for those failures, which may affect users who rely on Coursera's courses for professional credentials or career advancement.
Interpretive note: Enforceability of this disclaimer varies by jurisdiction; EU, UK, and Australian consumer law may preserve minimum conformity rights for digital content that override this clause.
Coursera does not warrant that its courses, certificates, or platform will be accurate, reliable, or fit for any particular purpose, which limits your legal options if course content proves incorrect or the platform fails to function as expected.
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THE SERVICES AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
THE SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. GUSTO DOES NOT WARRANT THAT THE SERVICES WILL BE...
THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI21 DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ...
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"THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN 'AS IS' BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. COURSERA SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.— Excerpt from Coursera's Coursera Terms of Use
REGULATORY LANDSCAPE: While disclaimers of implied warranties are generally permissible in US commercial contexts, EU consumer law under Directive 2019/771 on the sale of goods and Directive 2019/770 on digital content imposes minimum conformity requirements for digital services that cannot be disclaimed; this means the as-is disclaimer may have limited enforceability against EU consumers. The FTC has authority over deceptive representations about product quality that contradict a blanket disclaimer. GOVERNANCE EXPOSURE: Medium. The disclaimer is standard boilerplate for online platforms, but its interaction with paid subscription products and professional certificate programs warrants review. Users paying for professional development credentials may have reasonable expectations of content quality that this disclaimer attempts to negate. JURISDICTION FLAGS: EU/EEA: Digital content conformity requirements under EU Directives 2019/770 and 2019/771 may constrain the effectiveness of this disclaimer for EU consumers. UK: The Consumer Rights Act 2015 limits the ability to disclaim conformity obligations for digital content supplied to consumers. Australia: Australian Consumer Law provides non-excludable consumer guarantees. CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should negotiate for minimum service level and content quality assurances in B2B agreements, as these consumer-term disclaimers may not reflect the quality standards underlying enterprise pricing. Vendor assessments should evaluate whether Coursera's quality control processes align with institutional expectations independent of this disclaimer. COMPLIANCE CONSIDERATIONS: Legal teams should assess whether this disclaimer is communicated adequately at point of purchase for paid products, and whether it conflicts with any representations made in Coursera's marketing materials about course quality or certificate value.
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This disclaimer means that even if course content is inaccurate, outdated, or the platform malfunctions, Coursera has contractually limited its liability for those failures, which may affect users who rely on Coursera's courses for professional credentials or career advancement.
Coursera does not warrant that its courses, certificates, or platform will be accurate, reliable, or fit for any particular purpose, which limits your legal options if course content proves incorrect or the platform fails to function as expected.
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