Provision record
Coursera · Coursera Privacy Notice · View original document ↗

User Rights for EU and California Residents

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Document Record

What it is

Depending on where you live, you may have the right to see your data, correct it, delete it, or take it elsewhere, and you can contact Coursera to exercise these rights.

This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

EU users have legally enforceable rights under GDPR, and California users have rights under CCPA/CPRA, but the notice frames these as conditional on location and applicable law, which is accurate but requires users to proactively assert their rights.

Recent Activity

This document changed recently

Medium May 11, 2026

The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.

View change record →
Medium Apr 18, 2026

The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
May 10, 2026
First Seen
May 20, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

EU and California users have meaningful data rights including deletion and portability, but must actively contact Coursera at privacy@coursera.org to exercise them; users in other jurisdictions may have more limited rights depending on their local law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion, access, or portability request by emailing privacy@coursera.org. Specify your request type and provide sufficient information to verify your identity.
  • Export Your Data
    Request a copy of your personal data by emailing privacy@coursera.org with a description of the data you wish to receive.

How other platforms handle this

Square Medium

You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.

ZipRecruiter Medium

you may also have the right to: (i) opt out of processing of Personal Data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects...and (iii) appeal any decision by ZipRecruiter...

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Depending on your location and applicable law, you may have certain rights with respect to your personal data, including the right to access, correct, delete, and in some cases port your personal data. You also may have the right to object to or restrict certain processing of your personal data.

Excerpt from Coursera's Privacy Notice

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: This provision engages GDPR Articles 15-22 (data subject rights including access, rectification, erasure, portability, restriction, and objection), CCPA/CPRA Sections 1798.100-1798.125 (consumer rights including access, deletion, correction, and opt-out of sale/sharing), and UK GDPR …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Coursera Privacy Notice
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009419
Document ID
CA-D-00158
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
59834b4e08e538f4b11e3db8b297dc7b75811100ba60ce40b60950ff40b3b3a6
Analysis generated
May 10, 2026 18:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Privacy Notice
Record ID: CA-P-009419
Captured: 2026-05-10 18:17:25 UTC
SHA-256: 59834b4e08e538f4…
URL: https://conductatlas.com/platform/coursera/coursera-privacy-notice/provision/CA-P-009419/user-rights-for-eu-and-california-residents/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Coursera's User Rights for EU and California Residents clause do?

EU users have legally enforceable rights under GDPR, and California users have rights under CCPA/CPRA, but the notice frames these as conditional on location and applicable law, which is accurate but requires users to proactively assert their rights.

How does this clause affect you?

EU and California users have meaningful data rights including deletion and portability, but must actively contact Coursera at privacy@coursera.org to exercise them; users in other jurisdictions may have more limited rights depending on their local law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.