Coursera · Coursera Privacy Notice · View original document ↗

User Rights for EU and California Residents

Medium severity High confidence Explicitdocumentlanguage Rare · 2 of 343 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Coursera recorded 2 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for Coursera Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

Depending on where you live, you may have the right to see your data, correct it, delete it, or take it elsewhere, and you can contact Coursera to exercise these rights.

This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

EU users have legally enforceable rights under GDPR, and California users have rights under CCPA/CPRA, but the notice frames these as conditional on location and applicable law, which is accurate but requires users to proactively assert their rights.

Recent Activity

This document changed recently

Medium May 11, 2026

The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.

View change record →
Medium Apr 18, 2026

The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.

View change record →

Consumer impact (what this means for users)

EU and California users have meaningful data rights including deletion and portability, but must actively contact Coursera at privacy@coursera.org to exercise them; users in other jurisdictions may have more limited rights depending on their local law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion, access, or portability request by emailing privacy@coursera.org. Specify your request type and provide sufficient information to verify your identity.
  • Export Your Data
    Request a copy of your personal data by emailing privacy@coursera.org with a description of the data you wish to receive.

How other platforms handle this

Grindr Medium

Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your personal information, the right to data portability, and the right to object to or withdraw consent for certain processi...

BeReal Medium

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or port your data. EU and UK users may also have the right to object to or restrict certain processing. California residents may have the right to know, delete, corre...

Strava Medium

For individuals in the United States, please also refer to our Notice For Individuals Residing In Certain US States below and the Consumer Health Data Policy.

See all platforms with this clause type →

Monitoring

Coursera has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Get Monitor Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
Depending on your location and applicable law, you may have certain rights with respect to your personal data, including the right to access, correct, delete, and in some cases port your personal data. You also may have the right to object to or restrict certain processing of your personal data.

— Excerpt from Coursera's Coursera Privacy Notice

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This provision engages GDPR Articles 15-22 (data subject rights including access, rectification, erasure, portability, restriction, and objection), CCPA/CPRA Sections 1798.100-1798.125 (consumer rights including access, deletion, correction, and opt-out of sale/sharing), and UK GDPR equivalent provisions. Enforcement authorities include EU supervisory authorities, the UK ICO, and the California Privacy Protection Agency. GOVERNANCE EXPOSURE: Medium. The notice commits to honoring applicable statutory rights but does not detail response timeframes (GDPR requires one month, extendable to three), identity verification procedures, or appeal mechanisms. The adequacy of Coursera's rights fulfillment process is an operational compliance question that is not fully addressed in the notice text. JURISDICTION FLAGS: EU/EEA users have the broadest enforceable rights under GDPR, including the right to lodge complaints with their national supervisory authority. California residents have rights under CPRA that extend to employee data. UK users have equivalent rights under UK GDPR. Users in jurisdictions without comprehensive privacy laws have more limited statutory protections. CONTRACT AND VENDOR IMPLICATIONS: Enterprise clients should assess whether their data processing agreements with Coursera include commitments to assist with data subject rights requests, as required by GDPR Article 28(3)(e). The notice's general framing of rights as location-dependent may require supplementation in B2B contracts. COMPLIANCE CONSIDERATIONS: Coursera's rights request handling process should be audited for compliance with GDPR response timelines and CPRA verification requirements. Organizations using Coursera for Business should ensure their DPAs include adequate rights assistance provisions.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Get Monitor

Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.

Applicable agencies

  • State AG
    California residents can file complaints with the California Attorney General or the California Privacy Protection Agency regarding CCPA/CPRA rights violations.
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Coursera Privacy Notice
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009419
Document ID
CA-D-00158
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
59834b4e08e538f4b11e3db8b297dc7b75811100ba60ce40b60950ff40b3b3a6
Analysis generated
May 10, 2026 18:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Privacy Notice
Record ID: CA-P-009419
Captured: 2026-05-10 18:17:25 UTC
SHA-256: 59834b4e08e538f4…
URL: https://conductatlas.com/platform/coursera/coursera-privacy-notice/user-rights-for-eu-and-california-residents/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Get Compliance

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Coursera's User Rights for EU and California Residents clause do?

EU users have legally enforceable rights under GDPR, and California users have rights under CCPA/CPRA, but the notice frames these as conditional on location and applicable law, which is accurate but requires users to proactively assert their rights.

How does this clause affect you?

EU and California users have meaningful data rights including deletion and portability, but must actively contact Coursera at privacy@coursera.org to exercise them; users in other jurisdictions may have more limited rights depending on their local law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.