Coursera · Coursera Privacy Notice · View original document ↗

User Rights for EU and California Residents

Medium severity High confidence Explicitdocumentlanguage Rare · 2 of 325 platforms
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Document Record

What it is

Depending on where you live, you may have the right to see your data, correct it, delete it, or take it elsewhere, and you can contact Coursera to exercise these rights.

This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

EU users have legally enforceable rights under GDPR, and California users have rights under CCPA/CPRA, but the notice frames these as conditional on location and applicable law, which is accurate but requires users to proactively assert their rights.

Consumer impact (what this means for users)

EU and California users have meaningful data rights including deletion and portability, but must actively contact Coursera at privacy@coursera.org to exercise them; users in other jurisdictions may have more limited rights depending on their local law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion, access, or portability request by emailing privacy@coursera.org. Specify your request type and provide sufficient information to verify your identity.
  • Export Your Data
    Request a copy of your personal data by emailing privacy@coursera.org with a description of the data you wish to receive.

Cross-platform context

See how other platforms handle User Rights for EU and California Residents and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Depending on your location and applicable law, you may have certain rights with respect to your personal data, including the right to access, correct, delete, and in some cases port your personal data. You also may have the right to object to or restrict certain processing of your personal data.

— Excerpt from Coursera's Coursera Privacy Notice

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This provision engages GDPR Articles 15-22 (data subject rights including access, rectification, erasure, portability, restriction, and objection), CCPA/CPRA Sections 1798.100-1798.125 (consumer rights including access, deletion, correction, and opt-out of sale/sharing), and UK GDPR equivalent provisions. Enforcement authorities include EU supervisory authorities, the UK ICO, and the California Privacy Protection Agency. GOVERNANCE EXPOSURE: Medium. The notice commits to honoring applicable statutory rights but does not detail response timeframes (GDPR requires one month, extendable to three), identity verification procedures, or appeal mechanisms. The adequacy of Coursera's rights fulfillment process is an operational compliance question that is not fully addressed in the notice text. JURISDICTION FLAGS: EU/EEA users have the broadest enforceable rights under GDPR, including the right to lodge complaints with their national supervisory authority. California residents have rights under CPRA that extend to employee data. UK users have equivalent rights under UK GDPR. Users in jurisdictions without comprehensive privacy laws have more limited statutory protections. CONTRACT AND VENDOR IMPLICATIONS: Enterprise clients should assess whether their data processing agreements with Coursera include commitments to assist with data subject rights requests, as required by GDPR Article 28(3)(e). The notice's general framing of rights as location-dependent may require supplementation in B2B contracts. COMPLIANCE CONSIDERATIONS: Coursera's rights request handling process should be audited for compliance with GDPR response timelines and CPRA verification requirements. Organizations using Coursera for Business should ensure their DPAs include adequate rights assistance provisions.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • State AG
    California residents can file complaints with the California Attorney General or the California Privacy Protection Agency regarding CCPA/CPRA rights violations.
    File a complaint →

Provision details

Document information
Document
Coursera Privacy Notice
Entity
Coursera
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009419
Document ID
CA-D-00158
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
59834b4e08e538f4b11e3db8b297dc7b75811100ba60ce40b60950ff40b3b3a6
Analysis generated
May 10, 2026 18:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coursera
Document: Coursera Privacy Notice
Record ID: CA-P-009419
Captured: 2026-05-10 18:17:25 UTC
SHA-256: 59834b4e08e538f4…
URL: https://conductatlas.com/platform/coursera/coursera-privacy-notice/user-rights-for-eu-and-california-residents/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Coursera's User Rights for EU and California Residents clause do?

EU users have legally enforceable rights under GDPR, and California users have rights under CCPA/CPRA, but the notice frames these as conditional on location and applicable law, which is accurate but requires users to proactively assert their rights.

How does this clause affect you?

EU and California users have meaningful data rights including deletion and portability, but must actively contact Coursera at privacy@coursera.org to exercise them; users in other jurisdictions may have more limited rights depending on their local law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with Coursera?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coursera.