The policy states that Coursera implements technical and organizational security measures for personal data but acknowledges that no internet transmission or electronic storage method is fully secure.
This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision discloses Coursera's security posture using a standard industry disclaimer that appropriate measures are in place but absolute security cannot be guaranteed. The document does not specify the particular security standards, certifications, or frameworks used, which limits third-party assessment of adequacy.
The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.
View change record →The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.
View change record →The agreement states that Coursera applies security measures to protect personal data but acknowledges residual risk inherent in internet-based data processing. The policy does not enumerate the specific technical standards applied.
How other platforms handle this
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"Coursera takes appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.— Excerpt from Coursera's Coursera Privacy Notice
REGULATORY LANDSCAPE: This provision engages GDPR Article 32, which requires appropriate technical and organizational measures, and the FTC Act's data security requirements. State laws including the New York SHIELD Act and California's data security statute require reasonable security procedures. The absence of specific security standard enumeration limits the ability to assess compliance without additional vendor documentation. GOVERNANCE EXPOSURE: Low to Medium. The provision uses standard industry language and does not assert specific certifications. Organizations handling sensitive learner data should request Coursera's security documentation including any SOC 2 reports or ISO 27001 certifications as part of vendor due diligence. JURISDICTION FLAGS: New York SHIELD Act and California data security law apply to US deployments. GDPR Article 32 requires documented assessment of appropriate security measures for EEA deployments. CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should contractually require Coursera to maintain specified security standards, provide breach notification within defined timeframes, and disclose relevant security certifications. Data processing agreements should address security obligations explicitly. COMPLIANCE CONSIDERATIONS: Compliance teams should request Coursera's security documentation, confirm breach notification procedures align with applicable legal requirements (GDPR's 72-hour supervisory authority notification, state breach notification laws), and assess whether security terms in enterprise agreements are adequate.
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This provision discloses Coursera's security posture using a standard industry disclaimer that appropriate measures are in place but absolute security cannot be guaranteed. The document does not specify the particular security standards, certifications, or frameworks used, which limits third-party assessment of adequacy.
The agreement states that Coursera applies security measures to protect personal data but acknowledges residual risk inherent in internet-based data processing. The policy does not enumerate the specific technical standards applied.
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