The policy states that EEA and UK users have GDPR and UK GDPR rights including access, correction, deletion, restriction, objection, and portability, and may lodge complaints with their local data protection supervisory authority.
This analysis describes what Coursera's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the GDPR rights framework applicable to EEA and UK users, including the right to object to processing based on legitimate interests, which is operationally relevant given Coursera's reliance on legitimate interests as a lawful basis for certain data uses. The right to lodge supervisory authority complaints is a direct regulatory escalation path that compliance teams should account for.
The updated terms now explicitly disclose that Coursera processes communications through voice-enabled features that transcribe audio into text, and clarify that personal data may be shared with third parties including affiliates and business partners. The policy expands descriptions of AI-driven personalization and chatbot applications that use your learning and interaction data. The terms establish that data may be transferred to entities that become Coursera affiliates or subsidiaries during business transitions. You should review the updated guidance that cautions against including unnecessary or sensitive personal data in the platform's free-text and voice-enabled communication features.
View change record →The updated Privacy Notice removes explicit language stating that the policy does not apply to Coursera's Ollie mobile application and no longer directs users to a separate Ollie Privacy Notice for that app. Previously, users of Ollie had clear notice to consult a dedicated privacy policy; that direction is now absent from the main Privacy Notice. The updated notice also narrows the scope of covered entities by removing 'affiliates' from the definition of Coursera, stating the policy now applies to Coursera, Inc., its subsidiaries, and international branches only. Users of the Ollie App should independently verify what privacy terms currently govern that application, as the main Coursera Privacy Notice no longer explicitly addresses Ollie coverage.
View change record →EEA and UK users may request access to, correction of, deletion of, or restriction of their personal data, and may object to processing based on legitimate interests, through Coursera's privacy request mechanisms. The policy states users may also submit complaints to their national data protection authority.
How other platforms handle this
If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...
Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your personal information, the right to data portability, and the right to object to or withdraw consent for certain processi...
For individuals in the United States, please also refer to our Notice For Individuals Residing In Certain US States below and the Consumer Health Data Policy.
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"If you are located in the European Economic Area or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the right to access, correct, or delete your personal data, the right to restrict or object to processing, and the right to data portability. You may also have the right to lodge a complaint with a supervisory authority.— Excerpt from Coursera's Coursera Privacy Notice
REGULATORY LANDSCAPE: This provision engages GDPR (EU) 2016/679 and the UK GDPR as retained under the UK Data Protection Act 2018. Enforcement authorities include national data protection authorities of EEA member states and the UK Information Commissioner's Office (ICO). Compliance requires documented lawful bases for each processing activity, maintained records of processing activities, and response procedures within GDPR timeframes. GOVERNANCE EXPOSURE: Medium. The operationally significant exposure is Coursera's reliance on legitimate interests as a lawful basis for data sharing with Content Providers and for analytics purposes, both of which may be subject to objection rights under GDPR Article 21. Organizations deploying Coursera in the EEA should confirm that data processing agreements satisfying Article 28 are in place. JURISDICTION FLAGS: Applies to all EEA member states and the UK. Organizations in Germany, France, and the Netherlands may face heightened scrutiny from national DPAs with active enforcement records. Cross-border data transfers from EEA to the US must be covered by Standard Contractual Clauses or an alternative adequacy mechanism. CONTRACT AND VENDOR IMPLICATIONS: EEA enterprise customers should confirm that Coursera's DPA includes appropriate sub-processor disclosures and obligations, covers Content Provider data flows, and addresses the EU-US data transfer mechanism currently in use. The adequacy of Coursera's transfer mechanisms should be re-evaluated following any changes to the EU-US Data Privacy Framework. COMPLIANCE CONSIDERATIONS: Compliance teams should map Coursera's lawful bases for each data processing category, confirm that EEA users' objection and deletion requests can be honored within GDPR timeframes, and verify that records of processing activities under Article 30 include Coursera data flows.
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This provision establishes the GDPR rights framework applicable to EEA and UK users, including the right to object to processing based on legitimate interests, which is operationally relevant given Coursera's reliance on legitimate interests as a lawful basis for certain data uses. The right to lodge supervisory authority complaints is a direct regulatory escalation path that compliance teams should account …
EEA and UK users may request access to, correction of, deletion of, or restriction of their personal data, and may object to processing based on legitimate interests, through Coursera's privacy request mechanisms. The policy states users may also submit complaints to their national data protection authority.
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