“A refund will not be provided.”
This analysis describes what ConvertKit's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The no-refund rule means customers lose any prepaid fees when their account is closed for a violation, regardless of how much service time remains.
Interpretive note: The excerpt consists of a single sentence with no surrounding context; the triggering condition 'policy violation closure' is drawn from the clause name rather than the excerpt text itself. The excerpt alone does not specify the condition under which the no-refund rule applies.
Customers whose accounts are closed for a policy violation forfeit any fees already paid to ConvertKit.
How other platforms handle this
Teachable reserves the right to refuse refunds to Creators who abuse this Refund Policy. Examples of abuse include, but are not limited to, requesting refunds for multiple schools...
You acknowledge that you will not be entitled to receive a refund for fees related to the Services to which your access has been terminated.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"A refund will not be provided.Excerpt from ConvertKit's Acceptable Use Policy
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The no-refund rule means customers lose any prepaid fees when their account is closed for a violation, regardless of how much service time remains.
Customers whose accounts are closed for a policy violation forfeit any fees already paid to ConvertKit.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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