This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy establishes clearer expectations around data retention and deletion for different user types. Enterprise Users now have explicit notice that their inputs and outputs are retained for 30 days. Trial Users and Researchers are informed the platform is not intended to process personal information. The policy creates a formal deletion request process for inadvertently included personal information, with Cohere committing to respond within one month normally or up to three months for complex requests. You can request deletion of personal information by emailing privacy@cohere.com.
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"Certain information may be exempt from such requests under California law. For example, we need certain information to maintain an account, so we may reject a deletion request for that information if you still wish for us to maintain the account.Excerpt from Cohere's Privacy Policy
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The clause states: “Certain information may be exempt from such requests under California law. For example, we need certain information to maintain an account, so we may reject a deletion request for that information if you still wish for us to maintain the account.”
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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