Cohere · Cohere Privacy Policy · View original document ↗

CCPA does not apply to service provider processing

High severity High confidence Explicitdocumentlanguage Common · 300 of 352 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Cohere recorded 3 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for Cohere Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.

This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Personal information processed by Cohere in its service provider capacity falls outside the protections and disclosures of this Privacy Policy, meaning affected individuals cannot rely on this Policy for rights or remedies in that context.

Recent Activity

This document changed recently

Medium Apr 29, 2026

The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.

View change record →

Consumer impact (what this means for users)

If your personal information is processed by Cohere on behalf of an enterprise customer, this Privacy Policy does not apply to that processing.

How other platforms handle this

Tinder Medium

Because our Services may be utilized without a subscription, canceling your subscription does not remove your profile from our Services. If you wish to fully terminate your account, you must terminate your account as set forth in Section 9.

Skillshare Medium

By using the Services, you have contracted with us through the Terms of Service, and we will process certain Personal Data to perform under that contract, including first and last name, email address, password, location information...

ActiveCampaign Medium

Inactivity does not constitute automatic cancellation, so unless you cancel your account in accordance with this section, you will continue to be charged for subscription to the Services.

See all platforms with this clause type →

Monitoring

Cohere has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Get Monitor Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
It also does not cover personal information that we handle as a service provider to our enterprise customers.

— Excerpt from Cohere's Cohere Privacy Policy

Provision details

Document information
Document
Cohere Privacy Policy
Entity
Cohere
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 12, 2026
Record ID
CA-P-041886
Document ID
CA-D-00440
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
48f574f6141f754b1e207ebd31ad81a85645609ea91087c0f35d0f4211dd49a2
Analysis generated
May 10, 2026 04:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Cohere
Document: Cohere Privacy Policy
Record ID: CA-P-041886
Captured: 2026-05-10 04:19:09 UTC
SHA-256: 48f574f6141f754b…
URL: https://conductatlas.com/platform/cohere/cohere-privacy-policy/provision/CA-P-041886/ccpa-does-not-apply-to-service-provider-processing/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Get Compliance

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Cohere's CCPA does not apply to service provider processing clause do?

Personal information processed by Cohere in its service provider capacity falls outside the protections and disclosures of this Privacy Policy, meaning affected individuals cannot rely on this Policy for rights or remedies in that context.

How does this clause affect you?

If your personal information is processed by Cohere on behalf of an enterprise customer, this Privacy Policy does not apply to that processing.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 300 platforms. See the full comparison.

Is ConductAtlas affiliated with Cohere?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cohere.