Cohere's services are not for children under 13, and if Cohere finds out it has collected data from a child under 13, it will delete that data.
This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the service's compliance framework with the Children's Online Privacy Protection Act (COPPA) and similar regulatory requirements that restrict collection of personal data from children under 13. The clause creates an operational obligation for the entity to implement discovery and deletion procedures for inadvertently collected child data.
The updated policy removes explicit language describing data retention timelines and deletion request procedures that were previously available. The prior policy stated that Enterprise Users' inputs and outputs were retained for 30 days, that Trial Users and Researchers were not intended to process personal information, and that deletion requests would normally be responded to within one month (up to three months for complex requests). The updated policy now contains only a general reference to 'retention practices' without specifying these timelines, response windows, or user-type distinctions. Users cannot determine from the updated policy what retention periods apply to their account category or what timeline to expect for deletion requests.
View change record →Children under 13 are formally excluded from Cohere's services, but the policy does not describe any age verification mechanism, meaning the protection depends on parental oversight rather than technical controls.
How other platforms handle this
Uber's services are not directed to children under the age of 18. Uber does not knowingly collect personal data from children. If Uber learns that it has collected personal data from a child under 18, it will take steps to delete that data.
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you are between 13 and 18 ...
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete such info...
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"Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.— Excerpt from Cohere's Cohere Privacy Policy
(1) REGULATORY FRAMEWORK: COPPA (15 U.S.C. §§6501-6506) prohibits collection of personal information from children under 13 without verifiable parental consent; enforced by the FTC. GDPR Art. 8 sets the digital consent age at 16 (or lower as permitted by member states, minimum 13) for EU/EEA users. UK GDPR and the Children's Code (Age Appropriate Design Code) impose additional design obligations for services likely accessed by children. (2)
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This provision establishes the service's compliance framework with the Children's Online Privacy Protection Act (COPPA) and similar regulatory requirements that restrict collection of personal data from children under 13. The clause creates an operational obligation for the entity to implement discovery and deletion procedures for inadvertently collected child data.
Children under 13 are formally excluded from Cohere's services, but the policy does not describe any age verification mechanism, meaning the protection depends on parental oversight rather than technical controls.
ConductAtlas has identified this type of provision across 6 platforms. See the full comparison.
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