This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who believe that deleting their account erases their data would be mistaken; the clause makes clear that prompt and generation data persists on Cohere's systems for up to 30 days after account deletion.
Interpretive note: The excerpt references 'unless exceptions apply' without specifying what those exceptions are; those exceptions are addressed in other clauses (e.g., id 61853) but are not enumerated in this excerpt.
The updated terms establish specific data handling practices for Cohere's SaaS Platform: customer prompts and generations are automatically deleted after 30 days unless flagged for potential policy violations or required by law or contract; Cohere logs and monitors usage for compliance and security; and safety teams may review flagged content to enforce policies. The terms state that data intended for training purposes may be retained separately according to your agreement, and that you can opt out of training data use by toggling 'Data Controls' off in your dashboard settings. You can verify and adjust these settings at any time under Settings > Data Controls in the Cohere Platform.
View change record →Deleting an account does not immediately delete prompt or generation data; readers should expect that data to remain for up to 30 days, subject to unspecified exceptions that could extend retention further.
How other platforms handle this
If you delete your account, we aim to delete your personal information from our servers within 30 days.
We keep some data until you delete your Google Account, such as information about how often you use Gemini Apps.
In the event of Account deletion for any reason, the Company may, but is not obligated to, delete any of Your Content. the Company shall not be responsible for the failure to delete or deletion of Your Content.
"Deleting your account does not delete prompts or generations, which are deleted automatically after 30 days unless exceptions apply.Excerpt from Cohere's Enterprise Data Commitments
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Users who believe that deleting their account erases their data would be mistaken; the clause makes clear that prompt and generation data persists on Cohere's systems for up to 30 days after account deletion.
Deleting an account does not immediately delete prompt or generation data; readers should expect that data to remain for up to 30 days, subject to unspecified exceptions that could extend retention further.
ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.
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