This analysis describes what Cohere's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause defines who inside or connected to Cohere can see the content of user interactions, establishing a meaningful restriction on internal access to sensitive user data.
The updated terms establish specific data handling practices for Cohere's SaaS Platform: customer prompts and generations are automatically deleted after 30 days unless flagged for potential policy violations or required by law or contract; Cohere logs and monitors usage for compliance and security; and safety teams may review flagged content to enforce policies. The terms state that data intended for training purposes may be retained separately according to your agreement, and that you can opt out of training data use by toggling 'Data Controls' off in your dashboard settings. You can verify and adjust these settings at any time under Settings > Data Controls in the Cohere Platform.
View change record →Readers can see that their prompt and generation logs are not freely accessible internally but are restricted to specific personnel for specific purposes under confidentiality obligations.
How other platforms handle this
we may share data between our affiliates for the safety and security of our users and may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates' services...
Whenever we transfer personal data internationally, we use tools and transfer agreements to: make sure the data transfer complies with applicable law; and help to give your data the same level of protection as it has in the EU...
disclosure is required by a third-party to complete a transaction initiated by the user
"Access to logs containing prompts and generations is limited to authorized employees and service providers bound by confidentiality and security controls that require access for engineering support, legal compliance...Excerpt from Cohere's Enterprise Data Commitments
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This clause defines who inside or connected to Cohere can see the content of user interactions, establishing a meaningful restriction on internal access to sensitive user data.
Readers can see that their prompt and generation logs are not freely accessible internally but are restricted to specific personnel for specific purposes under confidentiality obligations.
ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.
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