Provision record
ClickUp · ClickUp Terms of Use · View original document ↗

Satisfaction Guarantee Excludes Renewals and Expansions

Medium severity Explicit document language Common · 178 of 352 platforms
Stay ahead of the changes
Track ClickUp and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Tinder Medium

For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.

Leonardo AI Medium

If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.

Netflix Medium

The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
The Satisfaction Guarantee does not apply to...renewals or expansions of previously purchased Services or Upgraded Plans

Excerpt from ClickUp's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
ClickUp Terms of Use
Entity
ClickUp
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-059765
Document ID
CA-D-00709
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c2cf8e22a573f05e7df48e1e7ba21393d390d715bb0e1be24de502c05a9882b3
Analysis generated
May 8, 2026 02:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ClickUp
Document: ClickUp Terms of Use
Record ID: CA-P-059765
Captured: 2026-05-08 02:47:01 UTC
SHA-256: c2cf8e22a573f05e…
URL: https://conductatlas.com/platform/clickup/clickup-terms-of-use/provision/CA-P-059765/satisfaction-guarantee-excludes-renewals-and-expansions/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does ClickUp's Satisfaction Guarantee Excludes Renewals and Expansions clause do?

The clause states: “The Satisfaction Guarantee does not apply to...renewals or expansions of previously purchased Services or Upgraded Plans”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with ClickUp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.