Provision record
ClickUp · ClickUp Terms of Use · View original document ↗

30-Day Satisfaction Guarantee for New Purchases

High confidence Common · 172 of 343 platforms

Key Facts · in the document’s own words

When will ClickUp issue a full refund on an initial purchase?
“If you are not satisfied with your initial purchase of ClickUp Services for any reason, simply contact us within thirty (30) days, and we will be happy to issue a full refund.”
Version CA-V-001343, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
ClickUp will issue a full refund on an initial purchase of ClickUp Services if the customer contacts ClickUp within thirty days for any reason.
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This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This guarantee provides a meaningful remedy for dissatisfied new customers, but it is limited to the initial purchase and a strict thirty-day window.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The reader may request a full refund on an initial purchase within thirty days for any reason by contacting ClickUp.

How other platforms handle this

Target

This benefit does not apply to Target Optical purchases, final sale items, contract mobile phones or online purchases of Supplemental Nutrition Assistance Program (SNAP) eligible items...

Teachable

Creators on monthly paid Teachable subscription plans are entitled to a full no-questions-asked refund within thirty (30) days of first signing up for a paid plan, or upgrading to a higher priced plan.

Gumroad

Except as set forth below, all purchases through the Platform are final and Buyer is responsible for all approved charges.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you are not satisfied with your initial purchase of ClickUp Services for any reason, simply contact us within thirty (30) days, and we will be happy to issue a full refund.

Excerpt from ClickUp's Terms of Use

Provision details

Document information
Document
ClickUp Terms of Use
Entity
ClickUp
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-001343, captured May 5, 2026
Record ID
CA-P-059763
Document ID
CA-D-000709
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-001343)
eb6ce8487149e82c695f1ff23e964dcb33fd4f55ad25c200147fcae1c3261e8f
Analysis generated
May 8, 2026 02:47 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-001343, captured May 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: ClickUp
Document: ClickUp Terms of Use
Record ID: CA-P-059763
Version: CA-V-001343
Captured: 2026-05-05 06:38:53 UTC
SHA-256: eb6ce8487149e82c…
URL: https://conductatlas.com/platform/clickup/clickup-terms-of-use/provision/CA-P-059763/30-day-satisfaction-guarantee-for-new-purchases/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does ClickUp's 30-Day Satisfaction Guarantee for New Purchases clause do?

This guarantee provides a meaningful remedy for dissatisfied new customers, but it is limited to the initial purchase and a strict thirty-day window.

How does this clause affect you?

The reader may request a full refund on an initial purchase within thirty days for any reason by contacting ClickUp.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with ClickUp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.