ClickUp · ClickUp Terms of Use · View original document ↗

30-Day Satisfaction Guarantee for New Purchases

High severity High confidence Explicitdocumentlanguage Common · 179 of 352 platforms
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This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This guarantee provides a meaningful remedy for dissatisfied new customers, but it is limited to the initial purchase and a strict thirty-day window.

Consumer impact (what this means for users)

The reader may request a full refund on an initial purchase within thirty days for any reason by contacting ClickUp.

How other platforms handle this

Tinder Medium

if you believe that you have moved outside a location where we provide the Services, please contact us in writing...and we will work with you to provide alternative services or a refund.

Ledger Medium

For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.

Wise Medium

We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.

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▸ View Original Clause Language DOCUMENT RECORD
"
If you are not satisfied with your initial purchase of ClickUp Services for any reason, simply contact us within thirty (30) days, and we will be happy to issue a full refund.

— Excerpt from ClickUp's ClickUp Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
ClickUp Terms of Use
Entity
ClickUp
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-059763
Document ID
CA-D-00709
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c2cf8e22a573f05e7df48e1e7ba21393d390d715bb0e1be24de502c05a9882b3
Analysis generated
May 8, 2026 02:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ClickUp
Document: ClickUp Terms of Use
Record ID: CA-P-059763
Captured: 2026-05-08 02:47:01 UTC
SHA-256: c2cf8e22a573f05e…
URL: https://conductatlas.com/platform/clickup/clickup-terms-of-use/provision/CA-P-059763/30-day-satisfaction-guarantee-for-new-purchases/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ClickUp's 30-Day Satisfaction Guarantee for New Purchases clause do?

This guarantee provides a meaningful remedy for dissatisfied new customers, but it is limited to the initial purchase and a strict thirty-day window.

How does this clause affect you?

The reader may request a full refund on an initial purchase within thirty days for any reason by contacting ClickUp.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.

Is ConductAtlas affiliated with ClickUp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.