Provision record
ClickUp · ClickUp Terms of Use · View original document ↗

All Fees Non-Refundable Except by Law

High confidence Common · 172 of 343 platforms

Key Facts · in the document’s own words

Are ClickUp's fees refundable?
“All fees are non-refundable except as required by law or as set forth in Section 1.14.”
Version CA-V-001343, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
ClickUp makes all fees non-refundable except as required by law or as provided in Section 1.14.
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This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

The default non-refundable rule means most payments cannot be recovered once made, limiting the reader's financial recourse.

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Interpretive note: The content of Section 1.14 is not quoted; its scope as an exception cannot be assessed from the excerpt alone.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

The reader generally cannot obtain a refund of fees paid, except where law requires it or Section 1.14 applies.

How other platforms handle this

Linear

If Customer terminates this Agreement because of Linear's uncured breach, Linear will refund any unused, prepaid Fees for the remainder of the then-current Subscription Period.

PlanetScale

Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
All fees are non-refundable except as required by law or as set forth in Section 1.14.

Excerpt from ClickUp's Terms of Use

Provision details

Document information
Document
ClickUp Terms of Use
Entity
ClickUp
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-001343, captured May 5, 2026
Record ID
CA-P-059756
Document ID
CA-D-000709
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-001343)
eb6ce8487149e82c695f1ff23e964dcb33fd4f55ad25c200147fcae1c3261e8f
Analysis generated
May 8, 2026 02:47 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-001343, captured May 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: ClickUp
Document: ClickUp Terms of Use
Record ID: CA-P-059756
Version: CA-V-001343
Captured: 2026-05-05 06:38:53 UTC
SHA-256: eb6ce8487149e82c…
URL: https://conductatlas.com/platform/clickup/clickup-terms-of-use/provision/CA-P-059756/all-fees-non-refundable-except-by-law/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does ClickUp's All Fees Non-Refundable Except by Law clause do?

The default non-refundable rule means most payments cannot be recovered once made, limiting the reader's financial recourse.

How does this clause affect you?

The reader generally cannot obtain a refund of fees paid, except where law requires it or Section 1.14 applies.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with ClickUp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.