This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes the financial scope of ClickUp's exposure in dispute resolution by capping recoverable damages to a defined monetary threshold. This cap operates as a material allocation of risk between the parties in the event of service failure, data loss, or other compensable claims.
Users' recoverable damages under the agreement are limited to either $20 or their paid fees from the prior 12 months, whichever is greater, regardless of the actual losses incurred. This mechanism defines the maximum financial remedy available through any dispute resolution process, including arbitration or litigation.
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"TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CLICKUP'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF TWENTY DOLLARS ($20) OR THE AMOUNTS PAID BY YOU TO CLICKUP IN THE 12 MONTHS PRIOR TO THE CLAIM.— Excerpt from ClickUp's ClickUp Terms of Use
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This clause establishes the financial scope of ClickUp's exposure in dispute resolution by capping recoverable damages to a defined monetary threshold. This cap operates as a material allocation of risk between the parties in the event of service failure, data loss, or other compensable claims.
Users' recoverable damages under the agreement are limited to either $20 or their paid fees from the prior 12 months, whichever is greater, regardless of the actual losses incurred. This mechanism defines the maximum financial remedy available through any dispute resolution process, including arbitration or litigation.
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