ClickUp · ClickUp Terms of Use · View original document ↗

Limitation of Liability — 12-Month Fee Cap

High severity Rare · 2 of 343 platforms
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This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes the financial scope of ClickUp's exposure in dispute resolution by capping recoverable damages to a defined monetary threshold. This cap operates as a material allocation of risk between the parties in the event of service failure, data loss, or other compensable claims.

Consumer impact (what this means for users)

Users' recoverable damages under the agreement are limited to either $20 or their paid fees from the prior 12 months, whichever is greater, regardless of the actual losses incurred. This mechanism defines the maximum financial remedy available through any dispute resolution process, including arbitration or litigation.

How other platforms handle this

Synthesia Medium

To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL CLICKUP'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF TWENTY DOLLARS ($20) OR THE AMOUNTS PAID BY YOU TO CLICKUP IN THE 12 MONTHS PRIOR TO THE CLAIM.

— Excerpt from ClickUp's ClickUp Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
ClickUp Terms of Use
Entity
ClickUp
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 9, 2026
Record ID
CA-P-005958
Document ID
CA-D-00709
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
548d29898ac1807ef86bbf0a41be575a92427b3b0a09c77826ec7ec2923a4596
Analysis generated
May 8, 2026 02:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ClickUp
Document: ClickUp Terms of Use
Record ID: CA-P-005958
Captured: 2026-05-08 02:47:01 UTC
SHA-256: 548d29898ac1807e…
URL: https://conductatlas.com/platform/clickup/clickup-terms-of-use/limitation-of-liability-12-month-fee-cap/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ClickUp's Limitation of Liability — 12-Month Fee Cap clause do?

This clause establishes the financial scope of ClickUp's exposure in dispute resolution by capping recoverable damages to a defined monetary threshold. This cap operates as a material allocation of risk between the parties in the event of service failure, data loss, or other compensable claims.

How does this clause affect you?

Users' recoverable damages under the agreement are limited to either $20 or their paid fees from the prior 12 months, whichever is greater, regardless of the actual losses incurred. This mechanism defines the maximum financial remedy available through any dispute resolution process, including arbitration or litigation.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.

Is ConductAtlas affiliated with ClickUp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.