When you use ClickUp's AI tools, your inputs may be shared with third-party AI providers, and ClickUp may use anonymized data from your activity to train and improve its AI systems.
This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who enter sensitive business information into ClickUp Brain should be aware that their inputs may be processed by external AI providers, which introduces additional data exposure considerations beyond ClickUp's own infrastructure.
Interpretive note: The specific third-party AI providers, the scope of data shared, and the anonymization methodology are not defined in the available terms text, creating uncertainty about the practical data protection implications.
Content and prompts entered into ClickUp's AI features may be processed by third-party AI providers and may inform AI model training using aggregated data, which is relevant for users storing confidential business or client information on the platform.
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We are simplifying our Terms of Use, including clarifications around the use of AI tools, and their data use. We have moved the terms that describe AI Features, which were previously written for a Creator audience and located under the AI-Based Tools Supplemental Terms and Disclaimer, into the User ...
engage in any of the foregoing in connection with any use, creation, development, modification, prompting, fine-tuning, training, testing, benchmarking or validation of any artificial intelligence or machine learning tool, model, system, algorithm, product or other technology ("AI Tool").
We may leverage OpenAI models independent of user selection for processing other tasks (e.g. for summarization). We may leverage Anthropic models independent of user selection for processing other tasks (e.g. for summarization). We may leverage these models independent of user selection for processi...
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"When you use AI features of the Services, you acknowledge that your inputs may be processed by third-party AI providers. ClickUp may use anonymized and aggregated data derived from your use of the Services to improve and train AI models and features.— Excerpt from ClickUp's ClickUp Terms of Use
REGULATORY LANDSCAPE: This provision engages GDPR and UK GDPR insofar as AI processing involves personal data; data subjects have rights regarding automated processing under GDPR that must be addressed in ClickUp's data governance framework. The EU AI Act, depending on risk classification of ClickUp Brain's features, may impose additional transparency and documentation requirements. CCPA is relevant for California users whose data informs AI training. The FTC has signaled increasing scrutiny of AI data use practices in consumer-facing products. GOVERNANCE EXPOSURE: Medium to High. The reference to third-party AI providers creates a sub-processor relationship that should be documented in the DPA. Organizations in regulated industries may face compliance exposure if confidential, privileged, or regulated data is entered into AI features and processed externally. The scope of the anonymization process is not defined, which creates uncertainty about residual data protection risks. JURISDICTION FLAGS: EU and UK users have specific rights regarding automated processing and profiling under GDPR that must be addressed in the DPA and privacy notice. California users have rights under CCPA regarding the use of their personal information to train AI models, and recent California legislative activity has increased scrutiny of AI training data practices. Enterprise customers in healthcare, legal, or financial services should assess whether AI feature use is compatible with sector-specific confidentiality requirements. CONTRACT AND VENDOR IMPLICATIONS: Procurement and legal teams should request documentation of the third-party AI providers used, their data processing terms, and the scope of data shared. The DPA should be reviewed to confirm that AI-related processing is covered and that appropriate sub-processor agreements are in place. Organizations should consider restricting employee use of AI features to non-confidential data pending a full vendor assessment. COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether the use of ClickUp Brain is covered by existing data protection impact assessments and whether a new assessment is required. Internal AI use policies should address which categories of data may be entered into AI features, and user training should reflect these restrictions.
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Users who enter sensitive business information into ClickUp Brain should be aware that their inputs may be processed by external AI providers, which introduces additional data exposure considerations beyond ClickUp's own infrastructure.
Content and prompts entered into ClickUp's AI features may be processed by third-party AI providers and may inform AI model training using aggregated data, which is relevant for users storing confidential business or client information on the platform.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.