ClickUp · ClickUp Terms of Use · View original document ↗

AI Features and Content Use (ClickUp Brain)

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

When you use ClickUp's AI tools, your inputs may be shared with third-party AI providers, and ClickUp may use anonymized data from your activity to train and improve its AI systems.

This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who enter sensitive business information into ClickUp Brain should be aware that their inputs may be processed by external AI providers, which introduces additional data exposure considerations beyond ClickUp's own infrastructure.

Interpretive note: The specific third-party AI providers, the scope of data shared, and the anonymization methodology are not defined in the available terms text, creating uncertainty about the practical data protection implications.

Consumer impact (what this means for users)

Content and prompts entered into ClickUp's AI features may be processed by third-party AI providers and may inform AI model training using aggregated data, which is relevant for users storing confidential business or client information on the platform.

How other platforms handle this

Ancestry Medium

You understand that by submitting Content to public areas of the Services, you are granting other Ancestry subscribers the right to view, and potentially share, your Content in connection with the Services.

Coursera Medium

When you enroll in and participate in a course or program, we share information about you with the Content Provider that offers the course or program. This may include information like your name, email address, course enrollment and activity, course completion, and other information related to your ...

MetaMask Medium

We may share your personal information with our affiliates, meaning entities that control, are controlled by, or are under common control with Consensys. We also share information with service providers who assist in operating our services, subject to confidentiality obligations.

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▸ View Original Clause Language DOCUMENT RECORD
"
When you use AI features of the Services, you acknowledge that your inputs may be processed by third-party AI providers. ClickUp may use anonymized and aggregated data derived from your use of the Services to improve and train AI models and features.

— Excerpt from ClickUp's ClickUp Terms of Use

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This provision engages GDPR and UK GDPR insofar as AI processing involves personal data; data subjects have rights regarding automated processing under GDPR that must be addressed in ClickUp's data governance framework. The EU AI Act, depending on risk classification of ClickUp Brain's features, may impose additional transparency and documentation requirements. CCPA is relevant for California users whose data informs AI training. The FTC has signaled increasing scrutiny of AI data use practices in consumer-facing products. GOVERNANCE EXPOSURE: Medium to High. The reference to third-party AI providers creates a sub-processor relationship that should be documented in the DPA. Organizations in regulated industries may face compliance exposure if confidential, privileged, or regulated data is entered into AI features and processed externally. The scope of the anonymization process is not defined, which creates uncertainty about residual data protection risks. JURISDICTION FLAGS: EU and UK users have specific rights regarding automated processing and profiling under GDPR that must be addressed in the DPA and privacy notice. California users have rights under CCPA regarding the use of their personal information to train AI models, and recent California legislative activity has increased scrutiny of AI training data practices. Enterprise customers in healthcare, legal, or financial services should assess whether AI feature use is compatible with sector-specific confidentiality requirements. CONTRACT AND VENDOR IMPLICATIONS: Procurement and legal teams should request documentation of the third-party AI providers used, their data processing terms, and the scope of data shared. The DPA should be reviewed to confirm that AI-related processing is covered and that appropriate sub-processor agreements are in place. Organizations should consider restricting employee use of AI features to non-confidential data pending a full vendor assessment. COMPLIANCE CONSIDERATIONS: Compliance teams should assess whether the use of ClickUp Brain is covered by existing data protection impact assessments and whether a new assessment is required. Internal AI use policies should address which categories of data may be entered into AI features, and user training should reflect these restrictions.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over data practices in AI-powered consumer and business services, including transparency about third-party data sharing and AI training data use.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
DMA
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
ClickUp Terms of Use
Entity
ClickUp
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 9, 2026
Record ID
CA-P-007325
Document ID
CA-D-00709
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
548d29898ac1807ef86bbf0a41be575a92427b3b0a09c77826ec7ec2923a4596
Analysis generated
May 8, 2026 02:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ClickUp
Document: ClickUp Terms of Use
Record ID: CA-P-007325
Captured: 2026-05-08 02:47:01 UTC
SHA-256: 548d29898ac1807e…
URL: https://conductatlas.com/platform/clickup/clickup-terms-of-use/ai-features-and-content-use-clickup-brain/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does ClickUp's AI Features and Content Use (ClickUp Brain) clause do?

Users who enter sensitive business information into ClickUp Brain should be aware that their inputs may be processed by external AI providers, which introduces additional data exposure considerations beyond ClickUp's own infrastructure.

How does this clause affect you?

Content and prompts entered into ClickUp's AI features may be processed by third-party AI providers and may inform AI model training using aggregated data, which is relevant for users storing confidential business or client information on the platform.

Is ConductAtlas affiliated with ClickUp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.