Provision record
Chegg · Chegg Terms of Use · View original document ↗

Age Minimum and Minor User Requirements

Medium severity Medium confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

Chegg's Services are available to users age 13 and over. Users between 13 and the age of majority in their jurisdiction must review the Terms with a parent or guardian, but the Terms do not require verified parental consent for account creation.

This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a minimum age of 13, which is the threshold set by COPPA, but relies on user self-certification and parental review rather than verified parental consent. Combined with the AI training authorization and perpetual content license, this means that inputs from users aged 13-17 may be used to train AI systems under these terms.

Interpretive note: The adequacy of the parental review requirement as a legal consent mechanism for minor users under COPPA and applicable state law depends on implementation details not described in the reviewed document provisions.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

The agreement permits users aged 13 and older to access the Services, requiring those under the age of majority to review the Terms with a parent or guardian. No verified parental consent mechanism is described in the reviewed document provisions, and the AI training and content licensing provisions apply to minor users as written.

Cross-platform context

See how other platforms handle Age Minimum and Minor User Requirements and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
The Services are available to individuals age 13 and over. If you are between the ages of 13 and the age of majority where you live, you must review these Terms of Use with your parent or guardian to confirm that you and your parent or guardian understand and agree to it.

Excerpt from Chegg's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: COPPA applies to online services directed at children under 13 and to operators with actual knowledge that users are under 13, with the FTC as primary enforcement authority.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • Department Of Education (doe)
    Enforces the Family Educational Rights and Privacy Act (FERPA), which protects student education records. Can investigate violations of student data privacy rights.
    Who can file: Students (or parents of minor students) whose FERPA rights may have been violated by an educational institution that receives federal funding
    What you need: Name of the institution, description of the FERPA violation, relevant dates, and documentation showing the violation if available
    What to expect: The DOE Family Policy Compliance Office reviews complaints and may investigate. Resolution typically involves the institution correcting its practices. Filing must be within 180 days of the alleged violation.
    File a complaint →

Provision details

Document information
Document
Chegg Terms of Use
Entity
Chegg
Document last updated
May 5, 2026
Tracking information
First tracked
March 24, 2026
Last verified
July 9, 2026
Record ID
CA-P-014722
Document ID
CA-D-00394
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
189a1b1379a2769662636ddf502b3405e4f9e5e0732f92b83e3375da7d02e9f4
Analysis generated
March 24, 2026 06:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Chegg
Document: Chegg Terms of Use
Record ID: CA-P-014722
Captured: 2026-03-24 06:58:24 UTC
SHA-256: 189a1b1379a27696…
URL: https://conductatlas.com/platform/chegg/chegg-terms-of-use/provision/CA-P-014722/age-minimum-and-minor-user-requirements/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Chegg's Age Minimum and Minor User Requirements clause do?

This provision establishes a minimum age of 13, which is the threshold set by COPPA, but relies on user self-certification and parental review rather than verified parental consent. Combined with the AI training authorization and perpetual content license, this means that inputs from users aged 13-17 may be used to train AI systems under these terms.

How does this clause affect you?

The agreement permits users aged 13 and older to access the Services, requiring those under the age of majority to review the Terms with a parent or guardian. No verified parental consent mechanism is described in the reviewed document provisions, and the AI training and content licensing provisions apply to minor users as written.

Is ConductAtlas affiliated with Chegg?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chegg.