After a user cancels their Chegg account, content they submitted, including photos, comments, bibliographic information, and other shared data, may remain accessible within the Services if it has been reshared by other users.
This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that account cancellation does not guarantee removal of previously submitted User Content from the Services, particularly where that content has been reshared. This interacts with applicable data deletion rights under CCPA and GDPR, which may provide users with separate legal mechanisms to request deletion of personal data independent of account cancellation.
Interpretive note: The operational threshold for when content is considered 'reshared' and thus subject to persistence is not defined in the document, creating ambiguity about the practical scope of this provision.
The agreement states that User Content shared via the Services, including photos, comments, and bibliographic information, may continue to be accessible within the platform after account cancellation if that content has been reshared by other users. Account cancellation alone does not constitute a data deletion request under the terms as written.
Cross-platform context
See how other platforms handle User Content Persistence After Account Cancellation and similar clauses.
Compare across platforms →"Even if your account is cancelled, your photos, bibliographic and citation information, comments, likes, friendships, and any other data you have shared via the Services may persist within the Service after cancellation of your account (for example, if your content has been reshared by others).Excerpt from Chegg's Terms of Use
1) REGULATORY LANDSCAPE: This provision engages CCPA's right to deletion provisions, which require covered businesses to honor verified consumer requests to delete personal information subject to enumerated exceptions, including where the information has been made …
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This provision establishes that account cancellation does not guarantee removal of previously submitted User Content from the Services, particularly where that content has been reshared. This interacts with applicable data deletion rights under CCPA and GDPR, which may provide users with separate legal mechanisms to request deletion of personal data independent of account cancellation.
The agreement states that User Content shared via the Services, including photos, comments, and bibliographic information, may continue to be accessible within the platform after account cancellation if that content has been reshared by other users. Account cancellation alone does not constitute a data deletion request under the terms as written.
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