This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated policy removes keystroke capture from AI functions and explicitly states that audio information will not be used to identify you. For users under 18, the policy now provides a specific protection: content you submit will not be used to train or improve AI models, and will not be disclosed to third parties for their own purposes. The policy also clarifies that when you enable Global Privacy Control (GPC), Chegg will not share your personal data with advertising partners for targeted advertising and will not charge you or provide different service quality for using GPC. You can exercise privacy rights by clicking the 'Do Not Sell or Share My Personal Information' link in the website footer or by emailing privacy@busuu.com.
View change record →The updated policy provides more explicit disclosure of how Chegg collects, uses, and shares personal data, including new detail on AI training uses and third-party payment processing. The policy now clearly directs users to region-specific privacy disclosures that may provide additional rights and protections depending on jurisdiction. The policy also clarifies that it does not cover workforce data and that when users access services through educational institutions or employers, their data may be shared with those organizations to monitor service usage.
View change record →How other platforms handle this
We retain personal information about you for the time necessary to fulfill the purpose for which that information was collected, usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by law.
We may retain some of your Data even after you cease to use our Services, for instance if the Data is necessary to meet our legal obligations, such as tax and accounting requirements.
Where specific retention periods are required by law, we comply with those timeframes; otherwise, we apply the criteria above to determine how long to retain the information.
"Where we are processing personal data based on contract, we generally will retain the information for the duration of the contract plus some additional limited period of time that is necessary to comply with law...Excerpt from Chegg's Privacy Policy
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The clause states: “Where we are processing personal data based on contract, we generally will retain the information for the duration of the contract plus some additional limited period of time that is necessary to comply with law...”
ConductAtlas has identified this type of provision across 268 platforms. See the full comparison.
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