Provision record
Chegg · Chegg Privacy Policy · View original document ↗

AI functions capture keystrokes before send

High severity Explicit document language Common · 217 of 352 platforms
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This analysis describes what Chegg's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 14, 2026

The updated policy expands disclosure of how personal data is collected, used, and shared across Chegg's services and regional contexts. Users in the EEA, UK, Switzerland, and the US now have access to region-specific privacy disclosures that detail additional legal rights applicable in their jurisdictions. The policy explicitly states that when users access services through an educational institution or employer, Chegg will share personal data and service usage information with that institution or employer to allow monitoring of service use. The policy also discloses that user-provided content, including audio, video, and written materials, may be used to train or fine-tune Chegg and third-party AI models. Users can review their region-specific disclosures and Busuu's supplemental privacy policy to understand additional rights and practices.

View change record →

How other platforms handle this

Lyft Medium

We use personal information in connection with certain automated processes to operate the Lyft Platform, for example, to match Riders and Drivers, detect and prevent fraud, and enforce our Terms of Service.

Shopify Medium

When we use machine learning, we either: (1) still have a human being involved in the process (and so are not fully automated); or (2) use machine learning in ways that don't have legal or similarly significant effects.

Stripe Medium

In the event that we engage in profiling or automated decision making for which applicable law entitles you to an opt out, we will provide you with notice of how to exercise that opt-out right.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
an AI Function may capture your voice, text inputs, keystrokes (even when you do not press send), as well as the outputs generated in response to your query.

Excerpt from Chegg's Privacy Policy

Applicable regulations

GDPR
European Union

Provision details

Document information
Document
Chegg Privacy Policy
Entity
Chegg
Document last updated
May 5, 2026
Tracking information
First tracked
March 24, 2026
Last verified
July 9, 2026
Record ID
CA-P-078583
Document ID
CA-D-00395
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
390b0eda091a79aa8633729175bcedd7ae8e4b7a04f7976ae8f95474934f5f90
Analysis generated
March 24, 2026 07:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Chegg
Document: Chegg Privacy Policy
Record ID: CA-P-078583
Captured: 2026-03-24 07:57:12 UTC
SHA-256: 390b0eda091a79aa…
URL: https://conductatlas.com/platform/chegg/chegg-privacy-policy/provision/CA-P-078583/ai-functions-capture-keystrokes-before-send/
Accessed: Oct. 6, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Chegg's AI functions capture keystrokes before send clause do?

The clause states: “an AI Function may capture your voice, text inputs, keystrokes (even when you do not press send), as well as the outputs generated in response to your query.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 217 platforms. See the full comparison.

Is ConductAtlas affiliated with Chegg?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Chegg.