Get the weekly research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean. No account.
The Safety Center includes a dedicated Teen Safety section, accessible via a linked page, presented as a commitment to protecting teen users on the platform, though the specific measures, restrictions, or technical safeguards applied to teen accounts are not described on this overview page.
This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The document's reference to a teen safety commitment without disclosing specific protective measures, age-based content restrictions, or account controls on this page means the Safety Center functions as a navigational index for teen safety information rather than a substantive policy disclosure. The operational significance of this commitment depends on the content of the linked teen safety page, which was not included in the submitted document.
Interpretive note: The specific measures constituting Character.AI's teen safety commitment are not described on this overview page; the operational content depends on the separately linked teen safety page not included in this submission.
The Safety Center states a commitment to teen safety and links to a dedicated teen safety section, but does not describe on this page what specific restrictions, protections, or default settings apply to accounts identified as belonging to teen users. The linked teen safety page would need to be reviewed for operational detail.
How other platforms handle this
The right to request detailed information about the specific types of Personal Data we've collected over the past 12 months, including data disclosed for business purposes
If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.
Monitoring
Character.AI has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 20 platforms.
"Our commitment to teen safetyExcerpt from Character.AI's Safety Center
(1) REGULATORY LANDSCAPE: Commitments to teen safety on AI platforms may engage COPPA, FTC Act consumer protection provisions, state children's online safety laws including the California Age-Appropriate Design Code, and the proposed Kids Online Safety Act at the federal level. The adequacy of any teen safety commitment depends on whether disclosed measures are operationally implemented and verifiable. (2) GOVERNANCE EXPOSURE: Medium. Public commitments to teen safety that are not operationally substantiated in accessible documentation create reputational and regulatory risk if the platform's actual protections do not align with stated commitments. The FTC has taken action against platforms whose safety representations were not operationally implemented. (3) JURISDICTION FLAGS: California (Age-Appropriate Design Code), EU/EEA (GDPR Article 8, DSA minor-protective provisions), and any jurisdiction with active children's online safety enforcement present heightened exposure. The document does not specify whether teen safety protections apply globally or only in certain jurisdictions. (4) CONTRACT AND VENDOR IMPLICATIONS: Institutional deployers, including schools and family-focused service providers, should request detailed documentation of teen-specific account restrictions and content controls before relying on the stated teen safety commitment for contractual or duty-of-care purposes. (5) COMPLIANCE CONSIDERATIONS: Legal teams should review the linked teen safety page and any supplementary documentation to assess whether the platform's stated teen safety commitment is supported by specific, verifiable technical and policy measures. Cross-referencing with the platform's privacy policy and terms of service is recommended.
Regulatory citations, enforcement risk, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
The document's reference to a teen safety commitment without disclosing specific protective measures, age-based content restrictions, or account controls on this page means the Safety Center functions as a navigational index for teen safety information rather than a substantive policy disclosure. The operational significance of this commitment depends on the content of the linked teen safety page, which was not …
The Safety Center states a commitment to teen safety and links to a dedicated teen safety section, but does not describe on this page what specific restrictions, protections, or default settings apply to accounts identified as belonging to teen users. The linked teen safety page would need to be reviewed for operational detail.
ConductAtlas has identified this type of provision across 295 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.