Character.AI Safety Center

This document is Character.AI's public-facing Safety Center, a disclosure-oriented webpage rather than a binding legal agreement, presenting the company's stated safety-by-design framework for its AI character interaction platform. The document describes four operational safety subject areas: Parental Insights, Content Moderation, Teen Safety, and Reporting, and provides a step-by-step walkthrough of a Parental Insights tool that allows parents or guardians to receive weekly activity reports on teen users' time spent and top characters interacted with. Notable among the disclosed mechanisms is the Parental Insights feature, which requires teen-initiated invitation to activate, positions the teen as the initiating party for both sharing and revoking parental access, and sends weekly reports covering time spent and character interaction data to connected parent or guardian email addresses. The document does not articulate specific legal bases for data processing, does not reference GDPR, COPPA, or CCPA by name, and does not describe technical content moderation criteria, age verification methods, or enforcement thresholds, though the platform's teen-focused safety disclosures may engage COPPA, FTC Act consumer protection provisions, and emerging state-level children's online safety laws such as the California Age-Appropriate Design Code. As a public safety disclosure page rather than a terms-of-service or privacy policy, the document does not establish contractual rights or obligations, and its operational significance is primarily informational and reputational rather than legally binding.