Provision record
Character.AI · Character.AI Safety Center · View original document ↗

Parent must confirm removal request

High confidence Common · 257 of 343 platforms

Key Facts · in the document’s own words

How must the parent confirm a teen's request to remove a parent email address?
“You'll receive an email letting you know the request has been made and requiring you to confirm that this request has been approved.”
Version CA-V-006649, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Character.AI requires the parent to confirm, via email, that a teen's request to remove a parent email address has been approved.
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This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Removal of parental email access cannot be completed by the teen alone; it requires affirmative parental confirmation, preserving a parental check on the removal process.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

As the parent, you must actively confirm the removal request; the teen's request alone is not sufficient to remove your access.

How other platforms handle this

Faire

You should notify us of any unauthorized use of your password or account.

Gumroad

Gumroad reserves the right, but has no obligation, to request additional information from Buyers or Suppliers to verify identity in order to safeguard the integrity of the Platform and reduce the risk of fraud

Ro

If you create an account, you agree to provide information that is accurate, complete and correct, and to accurately maintain and update any information about yourself that you have provided to Ro.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You'll receive an email letting you know the request has been made and requiring you to confirm that this request has been approved.

Excerpt from Character.AI's Safety Center

Provision details

Document information
Document
Character.AI Safety Center
Entity
Character.AI
Tracking information
First captured by ConductAtlas
May 12, 2026
Text quoted from version
CA-V-006649, captured Sept. 11, 2026
Record ID
CA-P-062779
Document ID
CA-D-000837
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006649)
41fbcdd9a1ac89f21c44119345bb7e5d84d714823904c59a40dadf7a184f7c27
Analysis generated
July 9, 2026 14:41 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006649, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Character.AI
Document: Character.AI Safety Center
Record ID: CA-P-062779
Version: CA-V-006649
Captured: 2026-09-11 00:24:34 UTC
SHA-256: 41fbcdd9a1ac89f2…
URL: https://conductatlas.com/platform/characterai/characterai-safety-center/provision/CA-P-062779/parent-must-confirm-removal-request/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Character.AI's Parent must confirm removal request clause do?

Removal of parental email access cannot be completed by the teen alone; it requires affirmative parental confirmation, preserving a parental check on the removal process.

How does this clause affect you?

As the parent, you must actively confirm the removal request; the teen's request alone is not sufficient to remove your access.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 257 platforms. See the full comparison.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.