Character.AI · Character.AI Safety Center · View original document ↗

Parent must confirm removal request

Medium severity High confidence Explicitdocumentlanguage Common · 266 of 352 platforms
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Recent governance activity Character.AI recorded 27 documented changes in the last 30 days.
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This analysis describes what Character.AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Removal of parental email access cannot be completed by the teen alone; it requires affirmative parental confirmation, preserving a parental check on the removal process.

Consumer impact (what this means for users)

As the parent, you must actively confirm the removal request; the teen's request alone is not sufficient to remove your access.

How other platforms handle this

Tinder Medium

Use another user's account or share your account with another person;

Twitch Medium

Please make sure the information you provide to Twitch upon registration and at all other times is true, accurate, current, and complete to the best of your knowledge.

Perplexity AI Medium

Customer shall promptly notify Perplexity if Customer becomes aware of any unauthorized access to, or use of, an Authorized User's account.

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▸ View Original Clause Language DOCUMENT RECORD
"
You'll receive an email letting you know the request has been made and requiring you to confirm that this request has been approved.

— Excerpt from Character.AI's Character.AI Safety Center

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Character.AI Safety Center
Entity
Character.AI
Document last updated
May 12, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-062779
Document ID
CA-D-00837
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6f037bf7fae27006874476b32aa936c80ac72e3c874c83d27383aeb2085bb924
Analysis generated
July 9, 2026 14:41 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Character.AI
Document: Character.AI Safety Center
Record ID: CA-P-062779
Captured: 2026-07-09 14:41:36 UTC
SHA-256: 6f037bf7fae27006…
URL: https://conductatlas.com/platform/characterai/characterai-safety-center/provision/CA-P-062779/parent-must-confirm-removal-request/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Character.AI's Parent must confirm removal request clause do?

Removal of parental email access cannot be completed by the teen alone; it requires affirmative parental confirmation, preserving a parental check on the removal process.

How does this clause affect you?

As the parent, you must actively confirm the removal request; the teen's request alone is not sufficient to remove your access.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 266 platforms. See the full comparison.

Is ConductAtlas affiliated with Character.AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Character.AI.