This analysis describes what Cash App's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish a new pathway for self-employed individuals to accept commercial payments without opening a business account, but impose significant compliance obligations. Users must provide a nine-digit Social Security Number, accurately tag payments as 'Earnings' or 'Personal', and comply with federal tax reporting requirements, including potential 24% backup withholding if SSN is not on file. Misdesignating payments to avoid tax thresholds can result in account suspension or termination. You can enroll in the optional Earn in P2P service by completing identity verification and providing your SSN, but you should consult a tax advisor regarding your specific tax obligations.
View change record →The updated terms eliminate the automatic fee waiver for Paper Money Deposits that applied when customers spent $500 or more in qualifying purchases or received $300 or more in qualifying deposits each month. Under the revised policy, all customers are now charged $1 per Paper Money Deposit transaction regardless of account activity level, effective June 29, 2026. This change removes a financial incentive that previously rewarded higher account engagement with fee relief. You can review your deposit patterns to determine whether the $1 per-deposit cost affects your use of this service.
View change record →The updated terms restructure tax obligations and add explicit authorization for the company to charge Indirect Taxes on purchases. Previously, the terms focused on Virtual Currency-specific tax responsibilities; the revised language applies tax obligations to all service use, including general purchases and use. The updated terms now explicitly state that the company may charge applicable sales, use, VAT, GST, and similar taxes as required by law, which users agree to pay. The terms also clarify that users are responsible for determining taxes, fees, and governmental charges on all transactions and reporting to relevant authorities. Additionally, the company adds language stating it may report certain tax information to governmental authorities and may request recertification of user information for tax reporting purposes. No specific opt-out or action mechanism is provided; the updated terms apply to all users subject to applicable law.
View change record →How other platforms handle this
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
Once you redeem your Points, you cannot cancel or return the Redemption Option for a refund of Points except in the case of defective products or as required by applicable law.
We reserve the right to issue refunds, credits, or discounts at our sole discretion. If we issue a refund, credit, or discount, we are under no obligation to issue the same or similar refund in the future...
"Once you use Local Cash on a purchase, it is final and cannot be returned except at the discretion of the Neighborhoods Seller in connection with the return of goods, provided such Local Cash has not yet expired.Excerpt from Cash App's Terms of Service
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
The clause states: “Once you use Local Cash on a purchase, it is final and cannot be returned except at the discretion of the Neighborhoods Seller in connection with the return of goods, provided such Local Cash has not yet expired.”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Cash App.