Canva's services are not available to users under 13. Users aged 13 to 18 need a parent or guardian's permission and oversight to use Canva.
This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The agreement places responsibility on users to self-certify their age and on parents to supervise minor users, rather than implementing verified age-gating mechanisms; this structure may not satisfy COPPA's verifiable parental consent requirements if Canva knowingly collects personal information from children under 13.
Interpretive note: The document does not specify what verification mechanism Canva uses to confirm user age or parental consent, creating ambiguity about COPPA and GDPR Article 8 compliance in practice.
The updated terms establish a two-tier print fulfillment model. Purchases from Canva directly remain under Canva's Terms, while purchases from third-party Marketplace Sellers are now governed by separate Print Marketplace Seller Terms. The revised terms state that print orders may be subject to additional fees and taxes, and that orders may be accepted or rejected by Canva or a print partner for any reason, including product unavailability or errors. The agreement explicitly states that refunds are not available for user-made errors or change-of-mind situations, though refunds will be issued if an order is rejected after payment has been made.
View change record →Minor users aged 13 to 18 are permitted to use Canva only with parental consent and supervision, but the agreement relies on user representation rather than verified parental consent; parents should be aware that their agreement to the Terms makes them responsible for their minor child's use of the platform.
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If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.
When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services.
to object to profiling activities based on our own legitimate interests
"The Services are not directed to children under the age of 13. If you are between the ages of 13 and 18, you may only use the Services with the consent and supervision of a parent or guardian who agrees to be bound by these Terms. By using the Services, you represent that you are at least 13 years old.Excerpt from Canva's Terms of Use
(1) REGULATORY LANDSCAPE: COPPA (Children's Online Privacy Protection Act) requires verifiable parental consent before collecting personal information from children under 13 in the US, enforced by the FTC.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The agreement places responsibility on users to self-certify their age and on parents to supervise minor users, rather than implementing verified age-gating mechanisms; this structure may not satisfy COPPA's verifiable parental consent requirements if Canva knowingly collects personal information from children under 13.
Minor users aged 13 to 18 are permitted to use Canva only with parental consent and supervision, but the agreement relies on user representation rather than verified parental consent; parents should be aware that their agreement to the Terms makes them responsible for their minor child's use of the platform.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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