Canva · Canva Terms of Use · View original document ↗

Liability Cap — $100 USD

High severity Unique · 0 of 343 platforms
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Recent governance activity Canva recorded 5 documented changes in the last 30 days.
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This analysis describes what Canva's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The liability limitation establishes the outer boundary of financial exposure for Canva across all dispute scenarios, which affects the economic framework governing potential remedies available to users regardless of the nature or magnitude of claimed damages.

Recent Activity

This document changed recently

Medium May 5, 2026

The updated Terms of Use no longer include language describing Canva's use of non-essential cookies for personalization, advertising, and analytics, nor do they reference how users can manage cookie preferences. Previously, the terms explicitly stated Canva would use cookies 'to improve and personalise your visit, tailor ads you see from us on Canva and partner sites, and to analyse our website's performance, but only if you accept.' This disclosure and consent mechanism have been removed from the main terms document. Users seeking information about cookie practices and consent options may need to consult Canva's separate cookie policy or privacy disclosures.

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Medium May 1, 2026

The updated Terms of Use no longer include the prior disclosure that Canva uses non-essential cookies for personalization, targeted advertising, and analytics, and no longer reference a cookie policy or mechanisms to manage those preferences within the Terms document itself. This does not necessarily mean Canva has stopped using such cookies, but the specific disclosure and choice mechanism previously stated in the Terms have been removed. Users who rely on the Terms of Use as a primary source for cookie disclosures will not find that information in the updated version.

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Consumer impact (what this means for users)

Users operating under these terms are subject to a capped recovery mechanism where potential damages are restricted to a maximum of either prior 12-month payments or $100 USD. This cap applies uniformly across claim categories, including warranty disputes, and defines the ceiling for monetary recovery in any proceeding.

How other platforms handle this

Synthesia Medium

To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...

Google AI Studio Medium

Google's total liability to you for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Gemini API (or, if we choose, to supplying you the services again) in the 12 months before the breach.

Duolingo Medium

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DUOLINGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESUL...

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL LIABILITY OF CANVA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS, FOR ANY CLAIM UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES IN THE PRIOR TWELVE (12) MONTHS OR, IF GREATER, ONE HUNDRED DOLLARS ($100 USD).

— Excerpt from Canva's Canva Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Canva Terms of Use
Entity
Canva
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-004713
Document ID
CA-D-00203
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5f13149bdf402a1d8bd7ca6daa7c0b5fa04254a852ce78cee7eaf646537e3bf7
Analysis generated
May 21, 2026 01:08 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Canva
Document: Canva Terms of Use
Record ID: CA-P-004713
Captured: 2026-05-21 01:08:09 UTC
SHA-256: 5f13149bdf402a1d…
URL: https://conductatlas.com/platform/canva/canva-terms-of-use/liability-cap-100-usd/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Canva's Liability Cap — $100 USD clause do?

The liability limitation establishes the outer boundary of financial exposure for Canva across all dispute scenarios, which affects the economic framework governing potential remedies available to users regardless of the nature or magnitude of claimed damages.

How does this clause affect you?

Users operating under these terms are subject to a capped recovery mechanism where potential damages are restricted to a maximum of either prior 12-month payments or $100 USD. This cap applies uniformly across claim categories, including warranty disputes, and defines the ceiling for monetary recovery in any proceeding.

Is ConductAtlas affiliated with Canva?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Canva.