Provision record
AWS · AWS Customer Agreement · View original document ↗

Unilateral Modification by Posting

Medium severity Medium confidence Explicit document language Common · 296 of 352 platforms
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Document Record

What it is

AWS reserves the right to modify the Customer Agreement at any time by posting a revised version on the AWS website, and may change or discontinue service offerings or their features. The agreement states that AWS will provide notice of material service changes through the Service Health Dashboard, email, or the Management Console, but continued use of services constitutes acceptance of modified terms.

This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that AWS can modify the contractual terms governing all AWS services by posting revised language on its website, with continued service use constituting acceptance. The modification mechanism places the burden on customers to monitor for changes and assess their impact, as no affirmative customer consent or re-execution is required for modifications to take effect.

Interpretive note: The agreement does not specify a minimum advance notice period for all categories of modifications, creating some ambiguity about the effective date of changes and the practical notice customers receive before continued use constitutes acceptance.

Consumer impact (what this means for users)

Under this clause, the terms applicable to AWS service use may change without requiring a customer signature or affirmative acceptance; continued use of AWS services after a posted modification constitutes agreement to the revised terms. The agreement states that material service changes will be communicated through the Service Health Dashboard, email, or Management Console, but does not specify a minimum advance notice period for all types of modifications.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    If revised agreement terms are unacceptable following a posted modification, customers may close their AWS account through the AWS Management Console under Account Settings, or contact AWS support to initiate account closure before continued use constitutes acceptance.

How other platforms handle this

ZipRecruiter Medium

You may give us your Identity Data, Contact Data, Financial Data, Profile Data, and other information by filling in forms or by corresponding with us by post, phone, e-mail or otherwise.

NVIDIA NIM Medium

telemetry information collected includes: (i) microservice settings, (ii) usage data and (iii) hardware environment.

Glassdoor Medium

Some of our ad partners may also enable us to collect similar data directly from their website or app by integrating our or our affiliates' advertising technology.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may change or discontinue any of the Service Offerings or change or remove features or functionality of the Service Offerings from time to time. We will provide you with notice of any material changes to any Services through the AWS Service Health Dashboard, email, or through the AWS Management Console... We may change, discontinue, or deprecate any of the Service Offerings (including the Service Offerings as a whole) or change or remove features or functionality of the Service Offerings from time to time. We may also modify this Agreement at any time by posting a revised version on the AWS Site.

Excerpt from AWS's Customer Agreement

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Unilateral modification clauses are common in SaaS and cloud agreements but may interact with GDPR requirements where modifications affect the lawful basis for data processing, data subject rights, or data transfer mechanisms.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
AWS Customer Agreement
Entity
AWS
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-013186
Document ID
CA-D-00674
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d47cdab1b87d6e2d7a3e281b188bf79b9a58fa27aa15d164d0db5f091f4e9d80
Analysis generated
May 21, 2026 05:59 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-P-013186
Captured: 2026-05-21 05:59:50 UTC
SHA-256: d47cdab1b87d6e2d…
URL: https://conductatlas.com/platform/aws/aws-customer-agreement/provision/CA-P-013186/unilateral-modification-by-posting/
Accessed: Sept. 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does AWS's Unilateral Modification by Posting clause do?

This provision establishes that AWS can modify the contractual terms governing all AWS services by posting revised language on its website, with continued service use constituting acceptance. The modification mechanism places the burden on customers to monitor for changes and assess their impact, as no affirmative customer consent or re-execution is required for modifications to take effect.

How does this clause affect you?

Under this clause, the terms applicable to AWS service use may change without requiring a customer signature or affirmative acceptance; continued use of AWS services after a posted modification constitutes agreement to the revised terms. The agreement states that material service changes will be communicated through the Service Health Dashboard, email, or Management Console, but does not specify a minimum …

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with AWS?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS.