The agreement assigns full responsibility for all account activity to the customer, including unauthorized activity by third parties such as contractors, agents, or end users, and states that AWS bears no responsibility for unauthorized account access. This responsibility is not conditioned on the customer's knowledge of or consent to the activity.
This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that customers bear contractual liability for all activity under their AWS accounts, including activity resulting from account compromise, credential theft, or unauthorized third-party access, without AWS bearing responsibility for unauthorized access events. This places the operational and financial risk of account security incidents squarely on the customer.
Under this clause, customers are contractually responsible for AWS resource consumption and any policy violations that occur under their account credentials, even when those activities result from unauthorized third-party access or account compromise. The agreement states that AWS and its affiliates bear no responsibility for unauthorized access to customer accounts.
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"You are responsible for all activities that occur under your account, regardless of whether the activities are authorized by you or undertaken by you, your employees or a third party (including your contractors, agents or End Users). We and our affiliates are not responsible for unauthorized access to your account.Excerpt from AWS's Customer Agreement
(1) REGULATORY LANDSCAPE: The broad account responsibility clause interacts with GDPR obligations for data controllers who experience account compromises that result in unauthorized access to personal data processed on AWS; the customer retains data controller …
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This provision establishes that customers bear contractual liability for all activity under their AWS accounts, including activity resulting from account compromise, credential theft, or unauthorized third-party access, without AWS bearing responsibility for unauthorized access events. This places the operational and financial risk of account security incidents squarely on the customer.
Under this clause, customers are contractually responsible for AWS resource consumption and any policy violations that occur under their account credentials, even when those activities result from unauthorized third-party access or account compromise. The agreement states that AWS and its affiliates bear no responsibility for unauthorized access to customer accounts.
ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.
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