AWS may suspend account access immediately with notice but without requiring advance notice or a cure period across a broad set of circumstances including perceived security risk, adverse platform impact, potential liability to AWS or third parties, fraud, agreement breach, payment default, or insolvency events. The determination of whether these conditions are met rests with AWS.
This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that AWS retains unilateral authority to interrupt customer access to all AWS services simultaneously, without a prior cure period, based on AWS's own assessment of risk or breach conditions. For customers operating production workloads on AWS infrastructure, an immediate suspension could interrupt business operations, and the agreement does not establish a mandatory restoration timeline or independent review mechanism.
Capitalization of 'Your' changed to match formal style conventions, but substantive meaning remains identical.
View full change record →Under this clause, customers may lose access to AWS services and all hosted workloads without advance notice or an opportunity to cure the triggering condition before suspension takes effect. The agreement states that suspension does not relieve payment obligations that accrued prior to or during the suspension period.
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"We may suspend Your or any End User's right to access or use any portion or all of the Service Offerings immediately upon notice to you if we determine: (a) your or an End User's use of the Service Offerings (i) poses a security risk to the Service Offerings or any third party, (ii) may adversely impact the Service Offerings or the systems or Content of any other AWS customer, (iii) may subject us, our affiliates, or any third party to liability, or (iv) may be fraudulent; (b) you are, or any End User is, in breach of this Agreement; (c) you are in breach of your payment obligations under Section 4; or (d) you have ceased to operate in the ordinary course, made an assignment for the benefit of creditors or similar disposition of your assets, or become the subject of any bankruptcy, reorganization, liquidation, dissolution or similar proceeding.Excerpt from AWS's Customer Agreement
(1) REGULATORY LANDSCAPE: The immediate suspension provision interacts with GDPR obligations for data controllers and processors, as an abrupt service interruption could affect the availability and integrity of personal data processed on AWS infrastructure, potentially …
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This provision establishes that AWS retains unilateral authority to interrupt customer access to all AWS services simultaneously, without a prior cure period, based on AWS's own assessment of risk or breach conditions. For customers operating production workloads on AWS infrastructure, an immediate suspension could interrupt business operations, and the agreement does not establish a mandatory restoration timeline or independent review …
Under this clause, customers may lose access to AWS services and all hosted workloads without advance notice or an opportunity to cure the triggering condition before suspension takes effect. The agreement states that suspension does not relieve payment obligations that accrued prior to or during the suspension period.
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
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