AWS · AWS Customer Agreement · View original document ↗

Acceptable Use Policy Incorporation

Medium severity High confidence Explicitdocumentlanguage Uncommon · 11 of 325 platforms
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Document Record

What it is

Your use of AWS is governed by an Acceptable Use Policy (AUP) published separately, and violating it can result in immediate account suspension or termination.

This analysis describes what AWS's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The AUP is incorporated by reference but is a separate, changeable document. Customers are bound by its terms and subject to suspension for violations, so understanding its current content is essential for compliance.

Consumer impact (what this means for users)

Violations of AWS's separately published Acceptable Use Policy can result in immediate account suspension without advance notice, which can disrupt production workloads and customer-facing applications. Customers should review the AUP and monitor it for changes as part of their compliance practices.

How other platforms handle this

Atlassian Medium

Customer and its Users must use the Products in accordance with the Atlassian Acceptable Use Policy. Customer is responsible for ensuring that Users comply with this Agreement and the Atlassian Acceptable Use Policy.

Adyen Medium

You agree to comply with Adyen's Acceptable Use Policy, as updated from time to time, which forms part of these Terms and Conditions. Adyen reserves the right to update the Acceptable Use Policy at any time.

Venmo Medium

You may not use the Venmo services for any illegal purpose, to send money to any person or organization on a government sanctions list, for gambling, for purchasing or selling illegal goods or services, or for any activity that violates applicable law. You may not use Venmo for commercial transactio...

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▸ View Original Clause Language DOCUMENT RECORD
"
You may not use, or facilitate or allow others to use, the Service Offerings in a manner that violates the Acceptable Use Policy. AWS may terminate or suspend your access if you violate the Acceptable Use Policy.

— Excerpt from AWS's AWS Customer Agreement

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Acceptable use policies in cloud service agreements interact with content moderation obligations under the EU Digital Services Act for large platforms, as well as with sector-specific regulations that may require certain uses or prohibit others. The AUP's restriction on illegal activities also engages general criminal law and regulatory compliance frameworks applicable to the customer's industry. GOVERNANCE EXPOSURE: Medium. The AUP is incorporated by reference as a separately maintained and changeable document. The broad suspension rights triggered by AUP violations, combined with the subjective nature of some AUP provisions, create compliance risk that is managed externally to the main agreement. JURISDICTION FLAGS: EU customers should evaluate whether AUP enforcement practices are consistent with the EU Digital Services Act and other applicable EU platform regulations. Customers in regulated industries should ensure that their use cases comply with the AUP's restrictions on regulated activities. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should review the current version of the AUP as part of vendor due diligence and confirm that the customer's intended use cases are permitted. The AUP's changeability means that ongoing monitoring is required, and enterprise agreements should consider whether AUP changes that affect existing use cases require customer consent or provide a right to exit. COMPLIANCE CONSIDERATIONS: Compliance teams should maintain records of AUP review as part of third-party risk management and should establish processes for monitoring AUP changes. Internal policies governing AWS use should be aligned with current AUP requirements.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has oversight of unfair or deceptive practices in commercial technology services including the use of incorporated-by-reference terms that affect consumer and business rights
    File a complaint →

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
AWS Customer Agreement
Entity
AWS
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 9, 2026
Record ID
CA-P-007747
Document ID
CA-D-00674
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6d114216458bb84e7194307cffc74be1120fd6e465c1ce76a207512b61effe42
Analysis generated
May 8, 2026 03:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS
Document: AWS Customer Agreement
Record ID: CA-P-007747
Captured: 2026-05-08 03:04:08 UTC
SHA-256: 6d114216458bb84e…
URL: https://conductatlas.com/platform/aws/aws-customer-agreement/acceptable-use-policy-incorporation/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does AWS's Acceptable Use Policy Incorporation clause do?

The AUP is incorporated by reference but is a separate, changeable document. Customers are bound by its terms and subject to suspension for violations, so understanding its current content is essential for compliance.

How does this clause affect you?

Violations of AWS's separately published Acceptable Use Policy can result in immediate account suspension without advance notice, which can disrupt production workloads and customer-facing applications. Customers should review the AUP and monitor it for changes as part of their compliance practices.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 11 platforms. See the full comparison.

Is ConductAtlas affiliated with AWS?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS.