AWS Bedrock · AWS Service Terms · View original document ↗

Limitation of Liability for AI Model Outputs

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Document Record

What it is

AWS does not guarantee that Bedrock AI model outputs will be accurate or fit for your specific use, and its financial liability for any resulting damages is capped by the broader AWS customer agreement.

This analysis describes what AWS Bedrock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The disclaimer of output accuracy warranties and the cap on liability means that organizations relying on Bedrock outputs for business-critical or regulated decisions bear the risk of inaccurate or inappropriate model outputs, with limited contractual recourse against AWS.

Recent Activity

This document changed recently

Medium May 9, 2026

This change introduces a new optional service feature rather than modifying existing consumer rights or obligations. AWS explicitly disclaims providing regulated financial services, holding custody o…

Consumer impact (what this means for users)

Organizations using Bedrock outputs for consequential business decisions, medical, legal, or financial advice, or regulated applications should implement independent verification mechanisms, as the terms disclaim AWS's responsibility for output accuracy and cap financial liability under the broader customer agreement.

How other platforms handle this

Whatnot Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WHATNOT NOR ITS SERVICE PROVIDERS INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORT...

Cohere Medium

In no event will either party's aggregate liability arising out of or related to this Agreement exceed the total fees paid or payable by Customer in the twelve (12) months preceding the claim. In no event will either party be liable for any indirect, incidental, special, consequential, or punitive d...

Anthropic Medium

Except as stated in Section L.3.b, the liability of each party, and its affiliates and licensors, for any damages arising out of or related to these Terms (i) excludes damages that are consequential, incidental, special, indirect, or exemplary damages, including lost profits, business, contracts, re...

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▸ View Original Clause Language DOCUMENT RECORD
"
AWS does not warrant that outputs generated by Amazon Bedrock models will be accurate, complete, or suitable for any particular purpose. AWS's liability for any damages arising from your use of Amazon Bedrock is limited as set forth in the AWS Customer Agreement.

— Excerpt from AWS Bedrock's AWS Service Terms

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Limitation of liability clauses in AI service agreements interact with the EU AI Act's requirements for deployers of high-risk AI systems to maintain appropriate human oversight, which effectively places the risk of AI output errors on the deploying organization regardless of the supplier's liability limitations. Consumer protection laws in some jurisdictions may constrain the enforceability of broad liability limitations where AI outputs cause consumer harm. (2) GOVERNANCE EXPOSURE: High for organizations in regulated industries. The combination of no accuracy warranty and capped liability means that consequential decisions based on Bedrock outputs create financial and regulatory exposure for the customer organization that is not backstopped by contractual recourse against AWS. (3) JURISDICTION FLAGS: EU consumer protection law and the EU AI Act create heightened deployer obligations that effectively shift liability to the deploying organization rather than the AI infrastructure provider, consistent with this clause's allocation. UK and US consumer protection frameworks may partially constrain broad liability limitations in certain contexts. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should factor the absence of accuracy warranties into AI risk assessments and ensure that human review processes are in place for any consequential decisions informed by Bedrock outputs. Procurement teams should not treat AWS compliance certifications as covering the accuracy or reliability of specific model outputs. (5) COMPLIANCE CONSIDERATIONS: Organizations subject to EU AI Act, financial services, healthcare, or other sector regulations should establish human oversight protocols for Bedrock output review and document these controls as part of their AI governance frameworks, recognizing that contractual recourse against AWS for inaccurate outputs is limited.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over deceptive or unfair AI practices where AI output inaccuracies cause consumer harm, and would look to the deploying organization rather than AWS infrastructure under this liability allocation.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
AWS Service Terms
Entity
AWS Bedrock
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011419
Document ID
CA-D-00648
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
880a4da359a0dff037c3d51956decd29ac6fa13b72df323303ce916dc8798c62
Analysis generated
May 12, 2026 09:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS Bedrock
Document: AWS Service Terms
Record ID: CA-P-011419
Captured: 2026-05-12 09:51:22 UTC
SHA-256: 880a4da359a0dff0…
URL: https://conductatlas.com/platform/aws-bedrock/aws-service-terms/limitation-of-liability-for-ai-model-outputs/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does AWS Bedrock's Limitation of Liability for AI Model Outputs clause do?

The disclaimer of output accuracy warranties and the cap on liability means that organizations relying on Bedrock outputs for business-critical or regulated decisions bear the risk of inaccurate or inappropriate model outputs, with limited contractual recourse against AWS.

How does this clause affect you?

Organizations using Bedrock outputs for consequential business decisions, medical, legal, or financial advice, or regulated applications should implement independent verification mechanisms, as the terms disclaim AWS's responsibility for output accuracy and cap financial liability under the broader customer agreement.

Is ConductAtlas affiliated with AWS Bedrock?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS Bedrock.