AWS Bedrock · AWS Service Terms · View original document ↗

Data Processing and Customer Content in Bedrock

Medium severity Medium confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Recent governance activity AWS Bedrock recorded 8 documented changes in the last 30 days.
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Document Record

What it is

AWS states that it will not use the data or content you send to Bedrock models to train Amazon's own AI models unless you have given consent for that use.

This analysis describes what AWS Bedrock's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The terms explicitly state that customer prompts and content submitted through Bedrock inference are not used to train Amazon foundation models by default, which is a material data handling commitment relevant to customers submitting proprietary or sensitive data.

Interpretive note: The scope of what constitutes customer content versus aggregated service metadata is not exhaustively defined, creating some uncertainty about the full extent of the no-training commitment.

Recent Activity

This document changed recently

Medium Jun 16, 2026

The updated terms establish new data-sharing mechanisms for users of Anthropic models on Amazon Bedrock. Specifically, AWS now explicitly authorizes notification to Anthropic of metadata present in requests sent to certain Anthropic products (e.g., Claude Code, computer use features), enabling Anthropic to conduct product-level usage attribution. Additionally, the terms introduce AWS WAF AI traffic monetization, which permits AWS to facilitate payment transactions between content publishers and buyers by sharing pricing, payment, and configuration information with payment providers and facilitators; the updated terms clarify that AWS does not provide regulated financial services and is not a party to fund flows, and that users' interactions with payment providers are governed by separate terms between the user and those parties. Users employing these features should review what metadata may be embedded in their requests and understand their own obligations to payment providers.

View change record →
Medium May 30, 2026

The updated terms establish that customers operating Amazon RDS databases on end-of-life software versions are now required to upgrade to supported versions. The agreement authorizes AWS to scan extension code used with Trusted Language Extensions for security and performance purposes, and establishes that extension code constitutes customer content. AWS disclaims responsibility for service failures caused by extensions or end-of-life database software. If a customer does not upgrade before an engine reaches end of life, AWS may snapshot the customer's data and delete the instance or cluster running the unsupported software, after providing prior notice of the engine end-of-life date.

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Medium May 29, 2026

The updated terms establish new operational requirements for any organization using Amazon Connect Talent to make or inform employment decisions. Customers must now obtain legally adequate privacy notices and consents from job applicants before their data is processed by the service. The terms require customers to review all AI output before making hiring decisions, implement processes for applicants to request information about the AI's role in decisions, and ensure their use of the tool complies with applicable labor, anti-discrimination, disability, data privacy, AI, wiretap, recordkeeping, and biometrics laws. Customers can configure an AI services opt-out policy through AWS Organizations to prevent their data from being used to train or improve AWS AI technologies.

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Consumer impact (what this means for users)

Organizations submitting proprietary business data, personal data, or sensitive information as prompts through Bedrock can rely on the terms' statement that this content is not used to train Amazon's foundation models by default; however, customers should confirm that their specific Bedrock configuration and any fine-tuning features they use are covered by this commitment.

How other platforms handle this

Tinder Medium

We process the information you share with us when you create your profile or send messages. This includes photos, videos, messages, and other content you share on the platform. We may use this content to improve our services, ensure safety, and comply with legal obligations.

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
AWS processes Customer Content you submit to Amazon Bedrock in accordance with the AWS Customer Agreement and applicable data protection terms. AWS does not use Customer Content processed by Amazon Bedrock to train Amazon's foundation models without your consent.

— Excerpt from AWS Bedrock's AWS Service Terms

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision directly engages GDPR, CCPA, and HIPAA frameworks where customer content includes personal data or protected health information. The statement that customer content is not used for model training without consent is a material disclosure relevant to data minimization and purpose limitation principles under GDPR. AWS's status as data processor for customer-submitted inference data requires a valid data processing agreement, which customers should confirm is in place. (2) GOVERNANCE EXPOSURE: Medium. The commitment not to use customer content for model training is significant, but the scope of what constitutes customer content versus service metadata, aggregated usage statistics, or anonymized data is not exhaustively defined in this provision, leaving some interpretive uncertainty about what data categories are covered by this commitment. (3) JURISDICTION FLAGS: EU customers have heightened rights under GDPR to confirm the scope of data processing and obtain documentation of the specific processing purposes for customer content submitted to Bedrock. California customers have analogous rights under CCPA regarding the use of personal information. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should verify that AWS Data Processing Addenda are current and scoped to cover Bedrock inference endpoints. For healthcare customers, a Business Associate Agreement must be in place before submitting any data that could constitute protected health information. (5) COMPLIANCE CONSIDERATIONS: Data mapping exercises should include Bedrock inference endpoints as data processing touchpoints, documenting the categories of data submitted in prompts and the legal basis for processing under applicable data protection law. Customers using Bedrock fine-tuning features should conduct a separate review of whether fine-tuning data submission is governed by the same no-training commitment.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive data practices involving AI services and consumer data, including representations about how customer data is or is not used for model training.
    File a complaint →
  • Hhs Ocr
    Where customer content submitted to Bedrock includes protected health information, HHS OCR enforces HIPAA obligations including the requirement for a valid Business Associate Agreement with AWS.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
AWS Service Terms
Entity
AWS Bedrock
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011415
Document ID
CA-D-00648
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
880a4da359a0dff037c3d51956decd29ac6fa13b72df323303ce916dc8798c62
Analysis generated
May 12, 2026 09:51 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: AWS Bedrock
Document: AWS Service Terms
Record ID: CA-P-011415
Captured: 2026-05-12 09:51:22 UTC
SHA-256: 880a4da359a0dff0…
URL: https://conductatlas.com/platform/aws-bedrock/aws-service-terms/data-processing-and-customer-content-in-bedrock/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does AWS Bedrock's Data Processing and Customer Content in Bedrock clause do?

The terms explicitly state that customer prompts and content submitted through Bedrock inference are not used to train Amazon foundation models by default, which is a material data handling commitment relevant to customers submitting proprietary or sensitive data.

How does this clause affect you?

Organizations submitting proprietary business data, personal data, or sensitive information as prompts through Bedrock can rely on the terms' statement that this content is not used to train Amazon's foundation models by default; however, customers should confirm that their specific Bedrock configuration and any fine-tuning features they use are covered by this commitment.

Is ConductAtlas affiliated with AWS Bedrock?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by AWS Bedrock.