Asana characterizes itself as a CCPA service provider for business customers and commits to processing personal information only for contractually specified purposes and to cooperating with customer obligations to fulfill consumer deletion and access requests.
This analysis describes what Asana's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the CCPA service provider relationship and the associated processing limitation, which is material for California-based businesses that rely on Asana to fulfill consumer data rights requests under CCPA and CPRA.
This provision establishes that Asana processes personal information under CCPA as a service provider, limiting secondary use of that data and committing to assist with deletion and access requests. The DPA specifically references Asana's CCPA obligations, and customers requiring a DPA can contact dpa@asana.com.
Cross-platform context
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Compare across platforms →"Where a business subject to the CCPA has entered into a service or subscription agreement with Asana, Asana will act as a service provider to that business. Specifically, Asana will process such customers' personal information only for the purposes set forth in the applicable agreement and will cooperate with customers to fulfill their obligations with respect to deletion or access requests.Excerpt from Asana's Privacy Statement
(1) REGULATORY LANDSCAPE: This provision directly implicates CCPA as amended by CPRA, enforced by the California Privacy Protection Agency and California Attorney General.
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This provision establishes the CCPA service provider relationship and the associated processing limitation, which is material for California-based businesses that rely on Asana to fulfill consumer data rights requests under CCPA and CPRA.
This provision establishes that Asana processes personal information under CCPA as a service provider, limiting secondary use of that data and committing to assist with deletion and access requests. The DPA specifically references Asana's CCPA obligations, and customers requiring a DPA can contact dpa@asana.com.
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