Amplitude · Amplitude Terms of Service · View original document ↗

Customer Data Ownership and License

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Document Record

What it is

Your data remains yours. Amplitude can only use the data you send it to provide the services you have paid for, not for any other purpose.

This analysis describes what Amplitude's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause protects businesses by confirming that Amplitude does not acquire ownership of or broad rights over the customer behavioral and product usage data sent to the platform, limiting Amplitude's license strictly to service delivery.

Consumer impact (what this means for users)

Businesses retain ownership of all data they upload or send to Amplitude, and Amplitude's license to use that data is limited to providing the contracted services. This is a meaningful protection against broader commercial use of your customers' behavioral data by Amplitude.

How other platforms handle this

Egnyte Medium

As between Egnyte and Customer, Customer shall own all right, title and interest in and to the Customer Data. Customer hereby grants to Egnyte a limited, non-exclusive, royalty-free, worldwide license to use, copy, store, transmit, display and modify the Customer Data solely to the extent necessary ...

Snowflake Medium

Customer grants Snowflake the right to host, copy, transmit, display, and otherwise use Customer Data and Customer Applications as reasonably necessary to provide the Services in accordance with this Agreement.

Mistral AI Medium

To the extent permitted by applicable law, as between you and Mistral AI, you (i) retain all ownership rights in Input and (ii) own all Output. We assign to you all right, title, and interest, if any, in and to Output that we may have. You grant us a worldwide, non-exclusive, non-transferable (excep...

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▸ View Original Clause Language DOCUMENT RECORD
"
As between Amplitude and Customer, Customer owns all right, title, and interest in and to Customer Data. Customer grants Amplitude a non-exclusive, worldwide, royalty-free license to use, copy, store, transmit, and display Customer Data solely to provide the Services to Customer in accordance with this Agreement.

— Excerpt from Amplitude's Amplitude Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision is directly relevant to GDPR's controller/processor framework, confirming that Customer acts as data controller and Amplitude as data processor for Customer Data. Under CCPA and CPRA, this framing supports the characterization of Amplitude as a service provider rather than a third party for purposes of Customer Data, which has significant implications for the Customer's own privacy disclosures. The relevant enforcement authorities are EU supervisory authorities under GDPR and the California Privacy Protection Agency under CPRA. (2) GOVERNANCE EXPOSURE: Low for the Customer Data license itself, as the restriction to service delivery purposes is a standard and protective term. The governance exposure arises from ensuring this characterization is consistently applied in the DPA and that Amplitude's contractual obligations as processor are fully documented in that separate agreement. (3) JURISDICTION FLAGS: EU/EEA customers should confirm that the DPA incorporates the Standard Contractual Clauses or other lawful transfer mechanism where Customer Data is processed outside the EEA. The characterization of Amplitude as a service provider (not a third party) under CPRA depends on the DPA including appropriate restrictions on Amplitude's use of Customer Data for its own purposes, which the ToS supports but the DPA must implement. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should confirm that the DPA's processor obligations align with this ToS provision and that Amplitude's sub-processor list is disclosed and manageable. The non-exclusive, royalty-free license is appropriate and standard; the key due diligence item is ensuring the DPA's deletion and return of data provisions are adequate upon termination. (5) COMPLIANCE CONSIDERATIONS: Data mapping exercises should record Amplitude as a data processor for Customer Data, with the Customer as controller. Privacy notices to end users should accurately reflect the sharing of behavioral data with Amplitude as a service provider. Compliance teams should confirm the DPA includes obligations regarding sub-processor changes, audit rights, and breach notification timelines.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC's authority over unfair or deceptive data practices is relevant to ensuring Amplitude's use of Customer Data does not exceed the stated service delivery purpose.
    File a complaint →

Applicable regulations

DSA
European Union

Provision details

Document information
Document
Amplitude Terms of Service
Entity
Amplitude
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-008876
Document ID
CA-D-00701
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
817b215ec9c2d62f8a06d9cdbf2578bcd2420a5bb576a8c3d47d42c01f7028ab
Analysis generated
May 8, 2026 00:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Amplitude
Document: Amplitude Terms of Service
Record ID: CA-P-008876
Captured: 2026-05-08 00:14:28 UTC
SHA-256: 817b215ec9c2d62f…
URL: https://conductatlas.com/platform/amplitude/amplitude-terms-of-service/customer-data-ownership-and-license/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Amplitude's Customer Data Ownership and License clause do?

This clause protects businesses by confirming that Amplitude does not acquire ownership of or broad rights over the customer behavioral and product usage data sent to the platform, limiting Amplitude's license strictly to service delivery.

How does this clause affect you?

Businesses retain ownership of all data they upload or send to Amplitude, and Amplitude's license to use that data is limited to providing the contracted services. This is a meaningful protection against broader commercial use of your customers' behavioral data by Amplitude.

Is ConductAtlas affiliated with Amplitude?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amplitude.