Amplitude · Amplitude Terms of Service · View original document ↗

Acceptable Use and Restrictions

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Document Record

What it is

You are not allowed to use Amplitude to store illegal content, violate others' privacy, reverse-engineer the software, or build a competing product, and you are responsible for making sure everyone at your company using Amplitude follows these rules.

This analysis describes what Amplitude's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Violating these restrictions, including transmitting data that breaches third-party privacy rights, can trigger immediate account suspension and indemnification obligations, and the Customer is responsible for all authorized users under its account.

Consumer impact (what this means for users)

Businesses are accountable for how every authorized user at their organization uses Amplitude, including ensuring that no data transmitted to the platform violates privacy rights. A single user's violation of these restrictions could expose the entire organization to service suspension.

How other platforms handle this

Adyen Medium

You agree to comply with Adyen's Acceptable Use Policy, as updated from time to time, which forms part of these Terms and Conditions. Adyen reserves the right to update the Acceptable Use Policy at any time.

Venmo Medium

You may not use the Venmo services for any illegal purpose, to send money to any person or organization on a government sanctions list, for gambling, for purchasing or selling illegal goods or services, or for any activity that violates applicable law. You may not use Venmo for commercial transactio...

Atlassian Medium

Customer and its Users must use the Products in accordance with the Atlassian Acceptable Use Policy. Customer is responsible for ensuring that Users comply with this Agreement and the Atlassian Acceptable Use Policy.

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer shall not, and shall ensure that its Authorized Users do not: (a) use the Services to store or transmit infringing, libelous, or otherwise unlawful or tortious material; (b) use the Services to store or transmit material in violation of third-party privacy rights; (c) use the Services to transmit viruses or other harmful computer code; (d) interfere with or disrupt the integrity or performance of the Services; (e) attempt to gain unauthorized access to the Services or their related systems; (f) reverse engineer or decompile the Services; (g) access the Services to build a competitive product or service; or (h) use the Services other than in accordance with this Agreement and applicable law.

— Excerpt from Amplitude's Amplitude Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: The prohibition on transmitting material in violation of third-party privacy rights directly engages GDPR, CCPA, and CPRA obligations, as well as potentially HIPAA where health-related data is involved. Violation of this restriction also triggers the Customer's indemnification obligation. The FTC's authority over unfair or deceptive practices is relevant where misuse of the platform involves consumer data. (2) GOVERNANCE EXPOSURE: Medium. The Customer's responsibility to ensure all authorized users comply with these restrictions requires internal governance controls, including user training, access management, and data governance policies. The restriction on transmitting data in violation of third-party privacy rights is particularly significant for session replay deployments where sensitive user inputs (passwords, health data, financial data) may be inadvertently captured. (3) JURISDICTION FLAGS: EU/EEA customers face heightened exposure under GDPR's accountability principle, which requires affirmative governance controls over data processing activities including those conducted through third-party processors. California customers deploying session replay should review CPRA requirements regarding sensitive personal information. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should ensure that internal Amplitude deployment guidelines are documented and communicated to authorized users, and that data masking or filtering configurations are reviewed for session replay features to prevent inadvertent capture of sensitive data. Vendor onboarding processes should include a review of Amplitude's acceptable use restrictions. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should implement internal policies governing authorized use of Amplitude, including data minimization guidelines for events and user properties sent to the platform. Session replay configurations should be reviewed to ensure sensitive form fields are masked. Access controls should limit Amplitude administrative access to authorized personnel.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC's authority over unfair or deceptive data practices is relevant to misuse of the Amplitude platform in ways that violate consumer privacy rights.
    File a complaint →

Applicable regulations

CFAA
United States Federal
DSA
European Union

Provision details

Document information
Document
Amplitude Terms of Service
Entity
Amplitude
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-008879
Document ID
CA-D-00701
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
817b215ec9c2d62f8a06d9cdbf2578bcd2420a5bb576a8c3d47d42c01f7028ab
Analysis generated
May 8, 2026 00:14 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Amplitude
Document: Amplitude Terms of Service
Record ID: CA-P-008879
Captured: 2026-05-08 00:14:28 UTC
SHA-256: 817b215ec9c2d62f…
URL: https://conductatlas.com/platform/amplitude/amplitude-terms-of-service/acceptable-use-and-restrictions/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Amplitude's Acceptable Use and Restrictions clause do?

Violating these restrictions, including transmitting data that breaches third-party privacy rights, can trigger immediate account suspension and indemnification obligations, and the Customer is responsible for all authorized users under its account.

How does this clause affect you?

Businesses are accountable for how every authorized user at their organization uses Amplitude, including ensuring that no data transmitted to the platform violates privacy rights. A single user's violation of these restrictions could expose the entire organization to service suspension.

Is ConductAtlas affiliated with Amplitude?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Amplitude.