Amplitude Terms of Service

These Terms govern your use of Amplitude's analytics Services and set out the rules both sides must follow. The most consequential terms for an ordinary user are: Amplitude can change the rules, cut off your access, or delete your data at any time with no advance warning, and if something goes wrong, the most you can recover from Amplitude is $1,000. All disputes must go through individual arbitration rather than court, unless you send written notice to opt out within 30 days of agreeing to the Terms.

Amplitude's Terms of Service establish the conditions under which customers access Amplitude's Services, SDKs, APIs, and Beta Services, all provided on an 'as is' basis without warranty of uninterrupted or error-free performance. The document imposes a binding JAMS arbitration requirement with a class and representative action waiver, subject to a 30-day written opt-out window from the date of assent. Amplitude's aggregate liability for all claims is capped at $1,000, with an express exclusion of lost profits, lost revenue, lost goodwill, and all indirect or consequential damages, while customers bear a broad indemnification obligation covering Amplitude and its affiliated parties. Amplitude reserves sole discretion to modify the Terms upon posting without separate notice, to terminate or suspend customer access at any time for any reason without prior notice or liability, and to permanently delete customer data following termination.

As a user, you are bound by any updates to the Terms the moment they are posted, without individual notification, so the governing rules can change without your active awareness. Amplitude may terminate or suspend your access at any time for any reason without prior notice, and may permanently delete your data after termination with no storage obligation. Your total monetary recovery for any and all claims against Amplitude is capped at $1,000, and you are barred from class actions — but you can preserve your right to litigate or join a class action by sending written notice to opt out of the arbitration and class action waiver provisions within 30 days of agreeing to the Terms. You are also prohibited from submitting health information, biometric or genetic data, social security numbers, financial account information, or authentication credentials to the Services, and by using the Services you grant Amplitude the right to use your company name and logo in its marketing materials.