This analysis describes what Amazon's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users cannot rely on any warranty protection regarding Amazon Services; all implied and express warranties are disclaimed, eliminating standard consumer warranty remedies.
Interpretive note: The excerpt disclaims all warranties including but not limited to implied warranties of merchantability. The canonical claim names merchantability as the stated example but the disclaimer is broader. Additional warranty types referenced by 'not limited to' language are noted in omitted_material.
The updated terms mandate binding arbitration for all disputes arising from Amazon Services or products sold through Amazon.com, replacing the prior court-based system. Customers waive their right to sue in court, have a jury trial, or pursue class action claims; disputes will be resolved by a single arbitrator administering JAMS Streamlined Arbitration Rules. The terms require a 60-day mandatory pre-arbitration resolution process with customer service before arbitration can be initiated. Small claims court remains available as an exception if applicable in your jurisdiction, and injunctive relief in court is available only for intellectual property infringement or restraint of future law violations.
View change record →The reader receives no warranty of any kind, express or implied, from Amazon concerning the operation of Amazon Services.
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You understand and agree that our Services are "interactive computer services" as that term is used in 47 U.S.C. § 230 and that ActiveCampaign is entitled to all rights and privileges attendant thereto.
NETFLIX DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE NETFLIX SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
Datadog is not responsible for, and makes no warranties, express or implied, as to, the Third-Party Services or the providers of such Third-Party Services...
"AMAZON MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE AMAZON SERVICES...AMAZON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY...Excerpt from Amazon's Conditions of Use
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Users cannot rely on any warranty protection regarding Amazon Services; all implied and express warranties are disclaimed, eliminating standard consumer warranty remedies.
The reader receives no warranty of any kind, express or implied, from Amazon concerning the operation of Amazon Services.
ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.
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