Provision record
23andMe · 23andMe Privacy Statement · View original document ↗

Separate Medical Record Privacy Notice for Telehealth

High confidence Common · 267 of 343 platforms
A withheld entry had this name

We also listed a provision named “Separate Medical Record Privacy Notice for Telehealth” from our summary of this document. None of its quoted text appears in any capture we hold, so it was withheld. A link to that entry now leads here. This page is a separate clause record, CA-P-000903, whose quotation is checked against a stored capture of the document.

Key Facts · in the document’s own words

What separate notice describes how medical information is used for users who choose Telehealth Services?
“Should you choose to receive Telehealth Services coordinated through 23andMe...there is a separate Medical Record Privacy Notice that describes how your medical information is used, disclosed, and maintained.”
Version CA-V-004635, captured July 9, 2026 · live source ↗
Our reading, not the document’s words
23andMe discloses that users who choose to receive Telehealth Services coordinated through 23andMe are subject to a separate Medical Record Privacy Notice that describes how their medical information is used, disclosed, and maintained.
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This analysis describes what 23andMe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users relying solely on the main Privacy Statement may not be aware that their medical information from Telehealth Services is governed by a distinct, separate notice with potentially different terms.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

If the reader opts into Telehealth Services coordinated through 23andMe, a separate Medical Record Privacy Notice — beyond this Privacy Statement — applies to their medical information.

How other platforms handle this

Smartsheet

Smartsheet will notify individual Users of its publicly posted Privacy Notice (available on the Site) and will process personal data collected by Smartsheet...as a data controller pursuant to the Privacy Notice.

Anyscale

as such disclosure may be required by the order or requirement of a court, administrative agency or other governmental body, subject to the Receiving Party providing to the Disclosing Party reasonable written notice...

Ford

Inform others who drive the vehicle, and passengers who connect their mobile devices to the vehicle, about the information in this Notice, including the Connected Vehicle Privacy section

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Should you choose to receive Telehealth Services coordinated through 23andMe...there is a separate Medical Record Privacy Notice that describes how your medical information is used, disclosed, and maintained.

Excerpt from 23andMe's Privacy Statement

Provision details

Document information
Document
23andMe Privacy Statement
Entity
23andMe
Date stated by the document
May 19, 2026
As printed in 23andMe’s text (version CA-V-004635), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 19, 2026
Text quoted from version
CA-V-004635, captured July 9, 2026
Record ID
CA-P-000903
Document ID
CA-D-000148
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004635)
219c7fe542ebe3f72785a91c8e76ca124702bad73b88a5827b6619976c4de210
Analysis generated
July 9, 2026 07:23 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004635, captured July 9, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: 23andMe
Document: 23andMe Privacy Statement
Record ID: CA-P-000903
Version: CA-V-004635
Captured: 2026-07-09 00:21:17 UTC
SHA-256: 219c7fe542ebe3f7…
URL: https://conductatlas.com/platform/23andme/23andme-privacy-statement/provision/CA-P-000903/separate-medical-record-privacy-notice-for-telehealth/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does 23andMe's Separate Medical Record Privacy Notice for Telehealth clause do?

Users relying solely on the main Privacy Statement may not be aware that their medical information from Telehealth Services is governed by a distinct, separate notice with potentially different terms.

How does this clause affect you?

If the reader opts into Telehealth Services coordinated through 23andMe, a separate Medical Record Privacy Notice — beyond this Privacy Statement — applies to their medical information.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.

Is ConductAtlas affiliated with 23andMe?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by 23andMe.