Change record
CA-C-002214
23andMe Privacy Statement
Entity
Date detected
May 21, 2026
Effective date
May 21, 2026
Severity
Low
Direction
Neutral
Changes
+1 sentence added · 2 sentences modified

Impact Summary

Low Neutral for users
Affected users
All users Telehealth services users

On May 21, 2026, 23andMe updated its Privacy Statement to reflect that the policy now applies to websites owned by 23andMe Research Institute rather than 23andMe generally. The update also adds a new disclosure stating that users who receive Telehealth Services will have a separate Medical Record Privacy Notice describing how medical information is handled. Additionally, the contact address was reformatted and the last update date was changed from October 17, 2025 to May 19, 2026.

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What this means for you

The updated Privacy Statement now clarifies that it applies to 23andMe Research Institute and explicitly discloses that users receiving Telehealth Services are subject to a separate Medical Record Privacy Notice that describes how medical information is used and maintained. This addition makes the multi-document privacy framework more transparent at the point of entry to the main privacy policy. Users who use or plan to use Telehealth Services should review the separate Medical Record Privacy Notice to understand how clinical information will be handled.

What you can do

If you use or plan to use 23andMe Telehealth Services, review the separate Medical Record Privacy Notice to understand how your medical information will be handled.

Key Clauses Affected

Telehealth Services Privacy Notice

Updated policy now explicitly discloses that users receiving Telehealth Services are subject to a separate Medical Record Privacy Notice.

Full clause-by-clause analysis available with Insight.

This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
63c2151dde4633ecb5dd07963f13c680243c0545eff1c5db6595cc32e105ce41
May 5, 2026 08:13 UTC
✓ Verified
Current Version
9f05d028e6874d9f14009f97aab94515eb5cfac429a038d9e1c3b790efe1a73f
May 21, 2026 00:16 UTC
✓ Verified
Change Detected
May 21, 2026 00:16 UTC
Analysis Methodology
✓ Verified
Source Document
https://www.23andme.com/legal/privacy/
Citation Record
Entity: 23andMe
Document: 23andMe Privacy Statement
Record ID: CA-C-002214
Captured: 2026-05-21 00:16:12 UTC
URL: https://conductatlas.com/change/2026-05-21-23andme-23andme-privacy-statement-2214/
Accessed: Aug. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

This change is primarily administrative and clarificatory. The updated language establishes that the main Privacy Statement applies to 23andMe Research Institute's operations and adds an explicit disclosure that Telehealth Services are subject to a separate …

🔒 Full institutional analysis

Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002214.

Full Changes

View complete diff →

Document Context

Version history → Policy drift analysis → Document page →
Document
23andMe Privacy Statement
Entity
23andMe
Captured
May 21, 2026
Source URL
https://www.23andme.com/legal/privacy/
Other changes to 23andMe Privacy Statement
Next change Jul 9, 2026
23andMe updated its Privacy Statement on July 9, 2026 to change a single domain reference in the scope clause. The …
Low Neutral
View full version history →
More from 23andMe
Jul 9, 2026 Low
23andMe Privacy Statement

23andMe updated its Privacy Statement on July 9, 2026 to change a single domain reference in the scope clause. The …

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