8 Total
3 High severity
4 Medium severity
1 Low severity
Summary

This document establishes 23andMe's data collection, use, and sharing practices for genetic testing services, including DNA information, health data, and personal identifiers. The policy authorizes sharing genetic and health data with third-party research partners in de-identified form when users opt into Research participation, and permits transfer of personal and genetic data to successor entities in the event of merger, acquisition, or bankruptcy. Users may modify Research participation status, sample storage preferences, and request account deletion through account settings, though the policy specifies that data already incorporated into completed research or previously shared with third parties cannot be recalled upon deletion.

Technical / Legal Breakdown

This Privacy Statement, published by 23andMe Research Institute, governs the collection, use, storage, processing, and transfer of personal information across all 23andMe websites, the mobile app, and related services, including genetic testing and optional telehealth services for which a separate Medical Record Privacy Notice applies. The agreement states that 23andMe collects genetic information, self-reported health and demographic data, web and app usage data, device identifiers, and payment information; the terms authorize use of this data for product improvement, research (with separate consent), and sharing with service providers, business partners, and successors in interest. The policy discloses that genetic and health data contributed to Research may be shared with third-party research partners in de-identified or aggregated form, and that in a business transfer scenario such as a merger or bankruptcy, personal and genetic data may be transferred to an acquiring entity, creating operationally distinct exposure given the sensitivity of genomic information; the agreement asserts that users retain certain deletion rights but notes that data already incorporated into research or shared with third parties prior to deletion may not be fully recoverable. This document engages GDPR for EU/EEA users, CCPA and California Genetic Information Privacy Act for California residents, HIPAA considerations arise at the margins given the health-related nature of data though 23andMe is not a covered entity for its primary DTC service, and the FTC has authority over unfair or deceptive privacy practices applicable to this document. Given 23andMe's pending bankruptcy proceedings and the sensitivity of genomic data held at scale, compliance teams should evaluate data transfer obligations, successor entity consent requirements, and the adequacy of de-identification standards used prior to third-party research sharing.

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4 important changes detected

5 versions captured · Last updated: May 2026

What changed On May 21, 2026, 23andMe updated its Privacy Statement to reflect that the policy now applies to websites owned by 23andMe Research Institute rather than 23andMe generally. The update also adds a new disclosure stating that users who receive Telehealth Services will have a separate Medical Record Privacy Notice describing how medical information is handled. Additionally, the contact address was reformatted and the last update date was changed from October 17, 2025 to May 19, 2026.
Why this matters The updated Privacy Statement now clarifies that it applies to 23andMe Research Institute and explicitly discloses that users receiving Telehealth Services are subject to a separate Medical Record Privacy Notice that describes how medical information is used and maintained. This addition makes the multi-document privacy framework more transparent at the point of entry to the main privacy policy. Users who use or plan to use Telehealth Services should review the separate Medical Record Privacy Notice to understand how clinical information will be handled.
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May 5, 2026

medium
What changed 23andMe removed a sentence that described separate privacy protections for telehealth services and updated references to the company name in the scope statement and contact section. The removed language previously directed users to a separate Medical Record Privacy Notice for telehealth-related medical information. The updated privacy statement no longer explicitly references this separate notice or explains how medical information collected through telehealth services is handled under different privacy rules.
Why this matters The updated privacy statement no longer explicitly directs users to a separate Medical Record Privacy Notice for telehealth services or explains that medical information collected through telehealth is governed by different privacy rules. Previously, the policy stated that users choosing telehealth services coordinated through 23andMe would find healthcare privacy protections described in a separate notice. That reference is now absent from the main privacy statement. Users seeking privacy information specific to telehealth services will need to determine independently whether a separate notice exists or contact 23andMe directly using the provided contact information.
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April 19, 2026 low

23andMe updated its Privacy Statement on April 19, 2026 to clarify that the policy applies to websites owned and operated by 23andMe Research Institute rather than 23andMe broadly. The update …

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March 23, 2026 medium

23andMe removed a reference to its Research Institute from the opening scope statement, changing 'websites owned and operated by 23andMe Research Institute' to 'websites owned and operated by 23andMe'. The …

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Recent Provision Changes May 21, 2026

Added (5)
Research Participation Opt-In and Irreversible Data Sharing High

This new provision emphasizes the irreversibility of opting out of research and data deletion, establishing a distinct high-severity provision around research participation consequences.

Genetic Data De-Identification and Third-Party Research Sharing High

This new provision clarifies user control over DNA sharing features, elevating genetic data sharing decisions to high severity by creating a separate named provision for this critical choice.

Sample Storage Choice Medium

This new provision adds granularity around physical sample storage decisions and irreversibility, giving users explicit awareness of sample destruction options post-analysis.

Sharing Features Participation (DNA Relatives and Connections) Medium

This addition explicitly separates DNA sharing feature participation from other provisions, emphasizing user control over secondary data uses like relative matching.

Two-Factor Authentication Account Security Low

This new provision highlights security measures as a standalone disclosure, building transparency around account protection mechanisms.

Removed (6)
Research Consent and Pharmaceutical Data Sharing

The removal of this high-severity provision regarding pharmaceutical data sharing represents a significant change in transparency about third-party research commercialization, though content may be integrated into other provisions.

Law Enforcement and Legal Process Disclosure

Removal of explicit law enforcement disclosure provision eliminates transparency about government access to genetic data, a critical privacy safeguard previously highlighted.

Business Asset Transfer in Bankruptcy or Acquisition

The removal of this distinct high-severity provision on data transfer during corporate events reduces clarity on what happens to genetic data in M&A or bankruptcy scenarios.

International Data Transfers

Removal of explicit international data transfer provision eliminates disclosure about cross-border data movement and associated regulatory frameworks affecting user privacy.

CCPA Rights for California Residents

The removal of this state-specific privacy rights provision reduces explicit guidance for California residents on their statutory rights and exercise mechanisms.

Modified (2)
Account Deletion and Sample Discard

Previous version had empty excerpt; current version now provides specific language about automatic opt-out from Research and irreversible sample discard upon account deletion.

Telehealth Services and Separate Medical Record Privacy Notice

Previous version had empty excerpt; current version now provides detailed language specifying that telehealth involves licensed healthcare providers and references separate Medical Record Privacy Notice.

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High — 3 provisions
Medium — 4 provisions
Low — 1 provision

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Cross-platform context

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Related Analysis

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23andMe Is Bankrupt. What Happens to Your DNA Now?

Your genetic data may be transferred to a new owner as a business asset. Here is what the Terms of Service actually say and what you can do…

Archival ProvenanceSource & Archival Record
Last Captured May 21, 2026 00:16 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000148
Version ID CA-V-002815
SHA-256 9f05d028e6874d9f14009f97aab94515eb5cfac429a038d9e1c3b790efe1a73f
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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