CA-C-003829
Character.AI — Character.ai Terms of Service
Entity
Date detected
July 19, 2026
Effective date
July 19, 2026
Severity
Low
Direction
Neutral
Affected users
all users minors
Changes
1 sentence modified
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Event Summary

The detected change on July 19, 2026 involves a technical modification to the Character.AI Terms of Service document. The underlying policy language regarding blocking sensitive or mature characters from teen users remains substantively unchanged. The modification appears to be a data or system-level change rather than a revision of the stated terms themselves.

LOW

Consumer Impact

This change does not materially alter the terms consumers operate under. The policy language regarding Character.AI's approach to protecting teen users from sensitive or mature content remains consistent with the prior version. No new obligations, restrictions, or disclosures are introduced by this update.

Governance Analysis

While the change was technically detected, the substantive policy language affecting user rights and platform obligations appears consistent with the prior version. This is a routine technical update with no material operational implications for users or compliance obligations for organizations.

Key Clauses Affected

teen user content blocking

Stated approach to blocking sensitive or mature characters from teen users remains unchanged and in effect.

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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
4e68566a286cdeaa8b017bb3b8de04574729e7b31d9972c7997a8d208159b691
July 18, 2026 00:23 UTC
✓ Verified
Current Version
a2754e6e8fd6cd8c6cbad61bca8fe450901efefa3a8dc5525231b8003c8bb428
July 19, 2026 00:25 UTC
✓ Verified
Change Detected
July 19, 2026 00:25 UTC
Analysis Methodology
✓ Verified
Source Document
https://character.ai/tos
Citation Record
Entity: Character.AI
Document: Character.ai Terms of Service
Record ID: CA-C-003829
Captured: 2026-07-19 00:25:02 UTC
URL: https://conductatlas.com/change/2026-07-19-characterai-characterai-terms-of-service-3829/
Accessed: July 19, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
For legal and compliance teams

Institutional Analysis

Assessment

The detected change on July 19, 2026 appears to be a technical or backend modification rather than a substantive policy revision. No new compliance obligations, disclosure requirements, or regulatory considerations appear to have been introduced. Organizations with this platform in their vendor stack should note the change was detected, but no immediate policy or contract review appears necessary based on the available change data.

Full compliance analysis

Regulatory exposure, obligation analysis, escalation trigger, board language, and recommended action.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003829.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
Character.ai Terms of Service
Entity
Character.AI
Captured
July 19, 2026
Source URL
https://character.ai/tos
Other changes to Character.ai Terms of Service
Previous change Jul 18, 2026
The detected change on July 18, 2026 consists of minor technical modifications to the Character.ai Terms of Service webpage metadata …
Low Neutral
View full version history →
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