Dun & Bradstreet's privacy policy was updated in an update detected on July 14, 2026, with changes to website contact and cookie functionality sections. The document removed detailed cookie preference options and chat functionality disclosures that were previously displayed, and simplified language around contact forms and chat requirements. The practical effect is that users now encounter a streamlined contact and cookie interface, though the specific mechanics of what cookies are collected and how chat is enabled may have changed.
Consumers: The privacy policy no longer explicitly explains how you can control which cookies are used on the website.
The updated privacy policy removed explicit language describing how users can manage cookie preferences and enable chat functionality. Previously, the policy stated that users could click 'Manage Choices' to enable or disable specific cookies including 'Chat' cookies. The revised version no longer includes these detailed preference options in the displayed policy language. The terms now indicate that chat functionality requires accepting 'Chat Cookies,' but the granular control mechanisms previously described have been removed from the public policy disclosure.
This is the 2nd significant Transparency Removal change Dun & Bradstreet has made since ConductAtlas began monitoring.
ConductAtlas has recorded 2 material changes to this document (since June 2026). An additional minor or cosmetic changes were excluded.
2 of Dun & Bradstreet's significant changes have been classified as negative for consumers.
Removed language describing how users can use 'Manage Choices' to enable or disable specific cookies, simplifying the stated cookie consent process.
Removed explicit procedural language requiring users to enable 'Chat' cookies to use chat support, though chat functionality requirement remains stated.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
The change removes descriptive language around cookie consent mechanics and chat functionality from the published privacy policy, specifically eliminating references to 'Manage Choices,' granular cookie categories, and the process for enabling chat. For organizations evaluating …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003694.
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Dun & Bradstreet's privacy policy was updated on June 4, 2026 to add new language requiring users to enable Chat …
Dun & Bradstreet added language to their Terms of Use requiring users to enable chat cookies to use chat functionality. …
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