Dun & Bradstreet updated its Terms of Use on July 8, 2026 to add explicit cookie and chat functionality disclosures. The revised language now includes a cookie preferences section stating the website uses required cookies and other cookies for analytics and marketing, along with options to 'Agree and Proceed', select 'Required Only', or 'Manage Choices'. The update also discloses that chat functionality requires accepting 'Chat' cookies and provides instructions on how to enable or disable chat through preference settings.
The updated Terms of Use now explicitly disclose that the Dun & Bradstreet website uses required cookies to function as well as additional cookies for analytics and marketing purposes. The revised terms state that chat functionality requires accepting 'Chat' cookies. You can manage your cookie preferences by selecting 'Required Only' to disable non-essential cookies, 'Agree and Proceed' to accept all cookies, or 'Manage Choices' to customize individual cookie categories including chat.
The updated terms establish explicit disclosure and user control mechanisms for cookies and chat functionality. This change clarifies data collection practices and consent options available to users accessing the Dun & Bradstreet website.
→ Visit the cookie preferences section accessible through the Terms of Use
→ Select 'Required Only' to disable non-essential cookies, or 'Manage Choices' to customize individual categories
→ Enable or disable 'Chat' cookies based on your preference for chat support functionality
→ If no preference is selected, the website will operate under default cookie settings as described in the updated terms
→ Chat functionality will not be available unless 'Chat' cookies are accepted through the preference management interface
Updated terms now explicitly state that the website uses required cookies and other cookies for analytics and marketing, with user options to customize consent
Updated terms disclose that chat functionality requires accepting 'Chat' cookies and provide instructions for enabling or disabling chat through preference settings
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This change adds explicit cookie consent UI and chat functionality disclosures to the public Terms of Use. From a compliance perspective, the addition appears aligned with standard privacy notice requirements under GDPR and similar frameworks requiring disclosure of cookie usage and consent mechanisms. The change is largely informational and clarifies existing practices through the addition of a cookie preferences mechanism. No new substantive obligations appear to be imposed on the organization itself, though the visible consent interface may reflect an existing technical implementation.
GDPR (cookie consent and consent mechanism requirements), CCPA (cookie notice requirements), ePrivacy Directive (electronic communications and tracking technologies)
Full compliance analysis
Obligation analysis, escalation trigger, board language, and recommended action.
Monitor: regulatory citations + obligations. Compliance: full compliance memo.
ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003552.
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🔒 Full diff — MonitorDun & Bradstreet removed 7 sentences from their privacy policy that previously explained cookie preferences, chat functionality, and links to …
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