CA-C-002736
American Airlines Terms of Use
Date detected
June 6, 2026
Effective date
June 6, 2026
Severity
Direction
Negative
Affected users
all users us users
Taxonomy
Transparency removal
Changes
−12 sentences removed · 1 sentence modified
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Event Summary

American Airlines removed 12 sentences from its Terms of Use that previously disclosed how cookies and personal data are collected on its website. The removed language explained what cookies do, what data is collected for performance and functional purposes, and referenced the privacy policy. The updated terms no longer include these specific disclosures about cookie use and data collection methods.

MEDIUM

Consumer Impact

The updated Terms of Use no longer include explicit statements about how American Airlines uses performance cookies to analyze site usage and track popular pages, or how functional cookies remember your preferences like language and region settings. Previously, the terms disclosed that cookies are essential to site operation and cannot be rejected. The removal of these disclosures means users visiting the American Airlines website will not find this granular explanation of cookie purposes in the terms themselves, though cookie collection may continue through other disclosure mechanisms such as a separate privacy policy or cookie banner.

Governance Analysis

The updated terms establish a reduced disclosure posture regarding cookie and data collection methods on the American Airlines website. Previously, the terms explicitly stated that certain cookies are essential and cannot be rejected, explained how performance cookies track site usage, and described how functional cookies store user preferences. The removal of these disclosures narrows the transparency available to users in the public-facing terms, which may create compliance questions under CCPA, GDPR, and FTC standards that require clear, accessible disclosure of data collection practices.

If No Action Is Taken

The updated terms will no longer provide granular disclosure of how cookies are used on the American Airlines website.

Users will need to consult the separate privacy policy or cookie consent interface to find information about performance and functional cookies previously stated in the terms.

Key Clauses Affected

Cookie disclosure section

Removed 12 sentences explaining the purpose and types of cookies (essential, performance, functional) previously used on the website.

Data collection transparency statement

Removed language stating that personal data may be collected by American Airlines and partners in accordance with the privacy policy.

Full clause-by-clause analysis available with Analyst.
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This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology

Evidence Verification

✓ Verified
Previous Version
801b486caff6dc6a89bfd026052750dc30346f4fa0d3c3107846aea6442cb30b
May 14, 2026 07:22 UTC
✓ Verified
Current Version
c767e03933c836e1f0b056ccf49e31d6bc8c83fbef115694b0dcf731fa5bdc5c
June 6, 2026 10:55 UTC
✓ Verified
Change Detected
June 6, 2026 10:55 UTC
Analysis Methodology
Citation Record
Entity: American Airlines
Document: American Airlines Terms of Use
Record ID: CA-C-002736
Captured: 2026-06-06 10:55:11 UTC
URL: https://conductatlas.com/change/2026-06-06-american-airlines-american-airlines-terms-of-use-2736/
Accessed: July 22, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.

Impact Summary

1
Protection removed
Consumers Removed

Users can no longer find in the terms a specific explanation of what performance cookies do on the American Airlines website.

Consumers Removed

Users can no longer find in the terms a specific explanation of how the site uses functional cookies for preference storage.

Consumers Removed

The terms no longer explain which cookies are mandatory for site operation.

For legal and compliance teams

Institutional Analysis

Assessment

American Airlines removed 12 sentences from its Terms of Use that previously explained cookie and personal data collection practices. These disclosures covered performance cookies, functional cookies, essential cookies, and references to the privacy policy. The removal creates potential alignment questions under CCPA and other consumer privacy frameworks, which generally require that companies disclose data collection practices in accessible terms. Whether the removal violates disclosure obligations depends on whether equivalent information is available elsewhere (e.g., in a separate privacy policy or cookie consent interface) and whether regulators view removal from the public-facing terms document as a material change in transparency posture. The change does not appear to create new data collection authority; it removes the terms-level explanation of existing practices.

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ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002736.

Full Changes

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Document Context

Version history → Policy drift analysis → Document page →
Document
American Airlines Terms of Use
Entity
American Airlines
Captured
June 6, 2026
Source URL
https://www.aa.com/i18n/customer-service/support/conditions-of-carriage.jsp
Other changes to American Airlines Terms of Use
Previous change May 14, 2026
American Airlines removed the word 'Advertising' as a subheading in their cookies disclosure section on May 14, 2026. Previously, the …
Low Neutral
View full version history →
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