Dun & Bradstreet removed seven sentences from its Terms of Use that described cookie preferences, chat functionality, and privacy controls. The document previously offered users the ability to manage cookie choices through 'Manage Choices', 'Agree and Proceed', or 'Required Only' options, with explicit mention of chat-related cookies. This language is no longer present in the updated terms. The company also changed the copyright infringement notice email from privacyofficer@dnb.com to a different address, and removed marketing tagline language ('Power AI with Verified Business Context').
The updated terms no longer disclose how cookie preferences operate or explain the chat functionality's privacy requirements. Previously, the terms explicitly stated that users could choose 'Agree and Proceed' to accept all cookies, 'Required Only' to disable non-essential cookies, or 'Manage Choices' to customize cookie settings. This language has been removed. The change also affects how copyright infringement notices should be submitted, shifting the email address for such notices. Under the revised terms, users cannot reference the removed cookie preference and chat functionality disclosures as binding commitments.
The removal of explicit cookie preference and chat functionality disclosures from Dun & Bradstreet's Terms of Use affects how the company documents its compliance with privacy law transparency requirements. Under GDPR, CCPA, and similar frameworks, organizations must clearly disclose how they collect data, offer user controls, and manage cookies. The updated terms no longer contain these disclosures in the primary terms document, which may trigger questions about whether equivalent disclosures appear elsewhere or whether a transparency gap has been created.
→ Review Dun & Bradstreet's updated Cookie Policy (linked from the website) to confirm cookie preference options are still available.
→ If you have privacy concerns about how D&B processes data or uses cookies, request clarification directly from D&B's privacy contact.
→ The updated Terms of Use no longer describe how to manage cookie preferences or enable chat functionality, potentially making it harder to find guidance on data collection controls.
→ If cookie preference mechanisms have been removed entirely (not just from the terms document), users may no longer be able to opt out of non-essential data collection.
This is the 3rd significant Transparency Removal change Dun & Bradstreet has made since ConductAtlas began monitoring.
ConductAtlas has recorded 2 material changes to this document over 37 days of monitoring (since June 2026). An additional minor or cosmetic changes were excluded.
Across all monitored documents, Dun & Bradstreet has made 3 significant changes.
3 of Dun & Bradstreet's significant changes have been classified as negative for consumers.
Removed explicit description of cookie consent options ('Manage Choices', 'Agree and Proceed', 'Required Only'), creating potential transparency gap under GDPR and CCPA.
Removed statement that chat functionality requires accepting 'Chat' cookies, eliminating explicit consent disclosure for this feature.
Updated email address for copyright infringement notices from privacyofficer@dnb.com to [email protected], changing the procedural contact point.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Users can no longer point to the Terms of Use as a source for how to manage cookies or enable chat, though these features may still exist elsewhere in D&B's privacy documentation.
Dun & Bradstreet's removal of explicit cookie preference and chat functionality language from its public Terms of Use may create compliance considerations under privacy regimes requiring granular consent disclosures (GDPR, CCPA, and related frameworks). The removal does not necessarily indicate the company has stopped offering cookie preferences or chat functionality; it indicates these features are no longer described in the public-facing terms document. Organizations that reference D&B's privacy commitments in vendor agreements or privacy impact assessments may need to verify whether cookie and chat disclosures have been relocated to a separate Cookie Policy or Privacy Policy document. The practical enforceability of consent mechanisms depends on whether equivalent disclosures appear elsewhere in D&B's privacy documentation and whether applicable law requires such language in the terms of use specifically.
Full compliance analysis
Regulatory exposure, obligation analysis, escalation trigger, board language, and recommended action.
Analyst $49/moConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-003693.
Dun & Bradstreet's privacy policy was updated in an update detected on July 14, 2026, with changes to website contact …
Dun & Bradstreet updated its Terms of Use on July 8, 2026 to add explicit cookie and chat functionality disclosures. …
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