Dun & Bradstreet added language to their Terms of Use requiring users to enable chat cookies to use chat functionality. The updated terms now include a prompt stating that chat feature use requires accepting Chat Cookies, with options to enable them directly or manage preferences. This establishes a cookie consent requirement tied to a specific feature rather than a blanket site-wide cookie policy.
The updated terms now state that chat functionality on the Dun & Bradstreet website requires users to accept Chat Cookies. Previously, this requirement was not explicitly stated. Users who wish to use chat features must now either click 'Enable Chat Cookies' or manage their cookie preferences through the updated settings. Users who do not enable chat cookies will not be able to access chat functionality.
→ Click 'Enable Chat Cookies' to allow chat feature access
→ Use 'Manage Cookie Preferences' to review and adjust cookie settings
Chat functionality now requires explicit acceptance of Chat Cookies with user-accessible controls to manage preferences.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
This change adds explicit cookie consent language tied to a specific feature (chat) rather than establishing a blanket cookie policy. The requirement appears consistent with standard web-based cookie disclosure practices but shifts from implicit to …
Regulatory exposure, obligation change, escalation trigger, board-ready language, and recommended action for legal and compliance teams.
Unlock the full institutional analysis — InsightConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002670.
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