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Synthesia
· Synthesia Acceptable Use Policy
Synthesia reserves the right to suspend or terminate user access if it believes a policy violation is deliberate, repeated, or presents an undue burden or credible risk of harm to users, customers, Synthesia, the Services, or third parties....
Why it matters: This provision establishes the enforcement mechanism for the AUP, granting Synthesia discretionary authority to suspend or terminate access based on its assessment of violation severity and intent, without specifying a prior notice or appeal process....
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Synthesia
· Synthesia Acceptable Use Policy
The AUP prohibits impersonation of any person or entity and misrepresentation of affiliation where the conduct is intended to deceive or is likely to mislead, with this prohibition expressly applying to users on non-enterprise service plans....
Why it matters: This provision restricts deceptive identity representation in AI-generated content, with the scope of the prohibition differentiated by service plan tier; the explicit non-enterprise qualifier creates a tiered permission structure whose implications for enterprise plan users require evaluation against the governing agreement....
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Synthesia
· Synthesia Acceptable Use Policy
The AUP prohibits using the Services to provide material support or resources to designated foreign terrorist organizations under US, UK, or EU law, or to conceal or disguise such support....
Why it matters: This provision establishes an explicit contractual prohibition mirroring obligations under US, UK, and EU counterterrorism laws, and reflects the multi-jurisdictional compliance framework applicable to Synthesia's international platform operations....
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Synthesia
· Synthesia Acceptable Use Policy
The AUP prohibits using stock audio clips as musical themes or jingles, prohibits their use in international television advertising campaigns by entities with annual revenues exceeding one billion US dollars, and restricts remixing or alteration to basic editing functions such as setting start and stop points....
Why it matters: These restrictions establish specific commercial and revenue-based thresholds for permissible stock audio use, with the billion-dollar revenue threshold creating a differentiated permission structure for large enterprise users in international advertising contexts....
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LexisNexis
· LexisNexis Terms
Provider may modify these Terms of Use at any time without direct notice to users, and changes become effective immediately upon posting to the site. Continued use of the site after a change constitutes acceptance of the updated terms....
Why it matters: This provision establishes that users are bound by updated terms immediately upon posting, without affirmative notice or a waiting period, and that continued site use operates as consent to any modifications. Institutional users relying on specific term provisions have no contractual protection against unilateral changes taking effect without direct notification....
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Monitoring
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LexisNexis
· LexisNexis Terms
All disputes arising from these Terms of Use are governed by Ohio law and must be litigated exclusively in state or federal courts in Montgomery County, Ohio. Users consent to personal jurisdiction in those courts by using the website....
Why it matters: This provision requires users outside Ohio to litigate any claims in Montgomery County, Ohio, which may create a practical barrier to pursuing legal claims depending on the user's location and the nature of the dispute....
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LexisNexis
· LexisNexis Terms
Section 10.3 prohibits users from submitting any content to Interactive Areas that constitutes protected health information as defined under HIPAA or HITECH....
Why it matters: This provision places full responsibility on users to identify and withhold HIPAA and HITECH-covered information before posting, and does not establish any technical or administrative safeguards by Provider to detect or prevent PHI submissions to Interactive Areas....
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LexisNexis
· LexisNexis Terms
Users are required to indemnify Provider and its affiliates, employees, and third-party information providers against all claims, losses, damages, and attorneys fees arising from the user's violation of these Terms of Use or from any content they submit to the site....
Why it matters: This provision requires users to bear the full cost of defending Provider and its third-party information providers against any claims arising from user-submitted content or Terms of Use violations, including attorneys fees, creating a potentially significant financial obligation for individual users....
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LexisNexis
· LexisNexis Terms
Provider may disclose user profile information, email addresses, usage history, posted content, IP addresses, and traffic data to law enforcement, regulators, or other third parties in connection with suspected Terms of Use violations or unlawful activity....
Why it matters: This provision authorizes disclosure of a defined set of user data categories including IP addresses, usage history, and posted materials to law enforcement and unspecified third parties based on Provider's determination of suspected unlawful activity, without specifying procedural requirements such as legal process requirements or user notification....
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LexisNexis
· LexisNexis Terms
Provider states that no attorney-client relationship is formed through site use, that site content does not constitute legal advice, and that nothing submitted to the site is treated as confidential. Users assume all risk associated with reliance on site content....
Why it matters: This provision is operationally significant for a legal information platform because it establishes that content, including content provided by attorneys in Interactive Areas, carries no confidentiality protection and creates no professional relationship, which may affect how professional users and their clients interact with the platform....
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Visa
· Visa Terms of Use
The agreement disclaims Visa's liability for all categories of damages, including direct, indirect, incidental, consequential, and punitive damages, arising from any access to, use of, or reliance on the Visa Site, to the maximum extent permitted by law....
Why it matters: This clause covers the full scope of damage categories and extends the disclaimer to all parties involved in creating or delivering the site, not only Visa itself. The qualification 'to the maximum extent allowed by law' acknowledges that applicable law may limit the enforceability of this disclaimer in certain jurisdictions....
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Visa
· Visa Terms of Use
The agreement states that all information and services on the Visa Site are provided on an as-is basis with no express or implied warranties regarding accuracy, merchantability, fitness for purpose, or non-infringement of third-party rights, with the user bearing all associated risk....
Why it matters: This provision expressly disclaims implied warranties including merchantability and fitness for a particular purpose, and also states that Visa does not warrant that site content is free from third-party intellectual property infringement, placing that risk on the user....
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Visa
· Visa Terms of Use
The agreement states that these website terms supersede any other agreements a user may have with Visa to the extent of any conflict, applying to all users who access the site regardless of separately negotiated arrangements....
Why it matters: This provision asserts that the website terms of use take precedence over separately negotiated agreements with Visa in the event of any conflict, which may affect the terms of commercial, financial, or partnership relationships where Visa.com is accessed as part of that relationship....
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Visa
· Visa Terms of Use
The agreement states that Visa may revise these terms at any time by updating the website posting, and continued use of the site constitutes binding acceptance of any revised terms, with no requirement for prior notice to users....
Why it matters: This provision establishes that Visa may update the website terms of use at any time without advance notice, and that users are bound by revisions upon posting. There is no stated mechanism for notifying users of material changes....
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Visa
· Visa Terms of Use
The agreement states that all content on the Visa Site is presumptively copyrighted, that one or more patents apply to the site and its features including a specified U.S. patent, and that Visa does not warrant that user content use will not infringe third-party rights....
Why it matters: This provision establishes that any use of site content beyond personal, non-commercial downloading requires Visa's written consent, and explicitly identifies patent coverage of site features. The non-infringement disclaimer places IP clearance risk on the user for any downstream use of site content....
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Visa
· Visa Terms of Use
The agreement states that the Visa U.S.A. privacy policy applies specifically to the U.S. site, and that regional or related Visa-owned sites may operate under different privacy policies, with users directed to review the applicable policy for each site visited....
Why it matters: This provision establishes that personal information handling is governed by site-specific privacy policies rather than a unified global framework, and that terms may vary materially across regional sites. Users and compliance teams cannot rely on a single policy document for cross-regional data protection coverage....
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Databricks
· Databricks Security Practices
The document states that Databricks provides a contractual security commitment to all customers through a Security Addendum within the customer agreement, which describes the security measures and practices applicable to customer data....
Why it matters: This provision establishes that the enforceable security obligations are located in the Security Addendum of the customer agreement rather than in the public Trust Center disclosure, making the Addendum the operative document for vendor risk assessments and security compliance reviews....
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Databricks
· Databricks Security Practices
The document states that Databricks publishes vulnerability remediation timeline commitments within the Security Addendum of the customer agreement, and that the company operates automated internal vulnerability management systems....
Why it matters: This provision references specific remediation timeline commitments as a contractual obligation, but the actual timelines are not disclosed in this public document and must be reviewed in the Security Addendum, which creates a gap in publicly verifiable security commitments....
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Databricks
· Databricks Security Practices
The document states that Databricks applies strict policies and controls governing internal employee access to production systems, customer environments, and customer data....
Why it matters: This provision discloses that employee access to customer data is subject to internal controls, but the document does not specify the mechanisms, such as role-based access control, audit logging, or access approval workflows, which would be necessary to assess the actual scope of those controls....
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Databricks
· Databricks Security Practices
The document states that Databricks holds SOC 2 Type II, ISO 27001, ISO 27017, and ISO 27018 certifications and offers compliance configurations for PCI-DSS, HIPAA, and FedRAMP-regulated workloads....
Why it matters: This provision distinguishes between certifications Databricks holds as an organization and compliance frameworks for which it offers specific product configurations, a distinction that is operationally significant because HIPAA and PCI-DSS compliance for customer workloads depends on the specific service tier, configuration, and whether applicable agreements have been executed....
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Databricks
· Databricks Security Practices
The document states that Databricks uses its own platform as its security information and event management system, processing more than 9 terabytes of security telemetry daily from cloud infrastructure, devices, identity systems, and SaaS applications....
Why it matters: This provision discloses that Databricks' internal security monitoring operations run on the same platform sold to customers, processing security signals from systems that may include customer-adjacent infrastructure, which may be relevant to customers evaluating data co-mingling, sub-processor scope, or audit boundary questions....
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Runway
· Runway Content Policy
The policy states that Runway may suspend user accounts for any violation and provides a single appeal mechanism via email to suspension@runwayml.com....
Why it matters: This provision grants Runway broad discretionary authority to suspend accounts without specifying procedural standards, notice periods, or timelines for the appeal process, which may affect enterprise and API-dependent users whose access to Runway's platform is operationally significant....
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Runway
· Runway Content Policy
The policy prohibits users from using Runway's tools to generate content in the style of a known, living artist....
Why it matters: This provision addresses an area of active copyright and right-of-publicity litigation in the context of AI-generated content; the restriction applies to living artists only and does not extend to historical or deceased artists, creating a distinction that may reflect evolving legal risk assessments rather than settled copyright doctrine....
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Runway
· Runway Content Policy
For Runway's Characters and Game Worlds products, the policy prohibits characters based on the face or voice of individuals under 18, characters or games designed to engage minors, and characters or games intended to provide professional advisory content including medical, legal, financial, or therapeutic guidance....
Why it matters: These product-specific prohibitions engage COPPA's restrictions on content and data collection directed at children under 13, and extend further to cover all minors under 18 in the context of likeness use; the prohibition on simulated professional advisory content may also engage sector-specific regulations in healthcare, legal, and financial services....
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Runway
· Runway Content Policy
The policy prohibits using Runway's tools to defraud, scam, or deliberately mislead others, and further prohibits impersonating any individual or entity or misrepresenting affiliation with any individual or entity....
Why it matters: This provision directly engages the FTC Act's Section 5 prohibition on unfair or deceptive practices and may also implicate the Computer Fraud and Abuse Act, wire fraud statutes, and state consumer protection laws in the context of AI-generated deceptive content....
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OneLogin
· OneLogin Terms of Service
This provision authorizes OneLogin to suspend or terminate any account at any time, for any reason, at its sole discretion, resulting in immediate loss of access and forfeiture of all content stored in the account....
Why it matters: This clause establishes that account access and continuity are not contractually guaranteed and that termination does not require cause, notice, or a cure period, which is operationally significant for organizations that rely on the Service for workforce authentication and access management....
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OneLogin
· OneLogin Terms of Service
This provision establishes that all subscription fees are billed in advance, are non-refundable under any circumstances including partial months or unused time, and that late payments accrue a fee of 1.5% per month on the outstanding balance....
Why it matters: This clause establishes that users bear the full financial obligation for the billing period regardless of usage or cancellation timing, and that non-payment triggers a monthly compounding late fee, which creates defined financial exposure for accounts that lapse or are disputed....
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OneLogin
· OneLogin Terms of Service
This provision authorizes OneLogin to update the Terms of Service at any time without providing advance notice to users, and establishes that continued use of the Service after any update constitutes acceptance of the revised terms....
Why it matters: This clause establishes that users are contractually bound by updated terms upon continued use, without requiring affirmative notification or re-consent, which means material changes to rights, obligations, or data practices may take effect without users receiving direct notice....
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OneLogin
· OneLogin Terms of Service
This provision requires users to indemnify and hold harmless OneLogin and its affiliates, officers, and employees from any losses, damages, or legal costs arising from the user's use of the Service or violation of the Terms of Service....
Why it matters: This clause establishes a broad user-side indemnification obligation that includes attorneys' fees and any claims of any kind arising from use of the Service, which creates financial exposure for users in the event of third-party claims related to their account activity....
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Heap
· Heap Terms of Service
Section 5.5 grants Contentsquare a perpetual, worldwide, royalty-free license to use Customer Data in anonymized or aggregated form for benchmarking, machine learning, product development, analytics, and marketing, and to use Usage Data for industry analysis and training its services. This license survives termination of the agreement per Section 7.4....
Why it matters: This provision grants a data use license that is perpetual and survives contract termination, covering anonymized Customer Data and Usage Data for machine learning model training, benchmarking, product improvement, and marketing analytics. Compliance teams should assess whether this perpetual license is consistent with their data minimization and purpose limitation obligations under applicable data protection law....
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Heap
· Heap Terms of Service
Order Forms automatically renew for successive periods equal to the paid Initial Term unless either party provides written notice of termination at least 90 days before the end of the current term. Missing this window results in renewal under the existing payment and service terms....
Why it matters: This provision establishes a 90-day advance written notice requirement to prevent automatic renewal, which applies at the end of both the Initial Term and each subsequent Renewal Term. Enterprise customers with multi-year Initial Terms face a contractual deadline that must be tracked against internal procurement and budget cycles....
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Heap
· Heap Terms of Service
Once signed, Order Forms cannot be cancelled and fees already committed are non-refundable, unless the specific Order Form expressly provides otherwise. Annual fee increases at Renewal Term commencement are permitted up to the greater of 3% or the CPI increase....
Why it matters: This provision establishes that executed Order Forms create irrevocable payment commitments for the full term, absent specific Order Form carve-outs. The annual CPI-indexed fee adjustment mechanism means total fees payable over multi-year terms may increase beyond the initially contracted amount....
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Heap
· Heap Terms of Service
Except for indemnification obligations, gross negligence, willful misconduct, and Contentsquare's fee collection rights, each party's total liability is capped at the fees paid by Customer in the 12 months preceding the liability-triggering event. Consequential, indirect, and punitive damages are excluded for both parties under Section 10.1....
Why it matters: This provision establishes a mutual 12-month fee-based liability cap and a broad exclusion of consequential and indirect damages. The carve-outs for gross negligence and willful misconduct are mutual, but the carve-out for unpaid fee collection applies exclusively to Contentsquare, allowing uncapped recovery of fees while Customer's breach of data obligations remains subject to the cap....
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Heap
· Heap Terms of Service
When Customer's Page Views, Sessions, or Responses exceed the Order Form limits in any 12-month period, Contentsquare may invoice overage fees annually in arrears at Contentsquare's then-applicable rate or the Order Form overage rate. Customer is obligated to pay such invoices under the standard payment terms....
Why it matters: This provision authorizes Contentsquare to charge overage fees at its then-applicable rate when usage thresholds are exceeded, invoiced annually in arrears. Customers may accumulate significant overage liability over a 12-month period before receiving an invoice, with no stated notification obligation on Contentsquare's part when thresholds are approached....
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Heap
· Heap Terms of Service
The agreement incorporates Contentsquare's online Data Processing Agreement and Standard Contractual Clauses by reference, treating execution of the MSA or any Order Form as deemed execution of both the DPA and the SCCs. A bespoke DPA may be substituted if separately agreed and executed....
Why it matters: Deemed execution of the DPA and SCCs at MSA signing means the parties are contractually bound by those documents without separate signature, and the DPA terms are subject to unilateral update by Contentsquare subject to the agreement's modification procedures. Customers who require negotiated DPA terms must execute a bespoke agreement separately....
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Heap
· Heap Terms of Service
Either party may terminate for material breach after providing written notice and a 30-day cure period. If Customer properly terminates for Contentsquare's uncured material breach, Contentsquare must refund prepaid fees on a pro rata basis for the unexpired term. The refund right applies only to terminations that are both proper and undisputed....
Why it matters: The refund mechanism for Customer-initiated termination for cause is conditioned on the termination being both proper and undisputed, which introduces a potential dispute resolution dependency before any refund obligation attaches. The 30-day cure period and the requirement for undisputed termination may extend the time before Customer can recover prepaid fees....
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Heap
· Heap Terms of Service
Customer is required to defend and indemnify Contentsquare against any third-party claims arising from Customer's violation of the use restrictions in Section 2.3, any unauthorized use of the CS Service by Customer's Affiliates or Users, or any claim related to the content, nature, or origin of Customer Data processed through the platform....
Why it matters: The indemnification obligation for the nature, origin, or content of Customer Data is broad and applies to any third-party claim connected to that data, including privacy and data protection claims arising from Customer's failure to implement blocking controls or obtain appropriate visitor consent. This obligation is linked to the technical compliance requirements in Section 5.4....
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PlanetScale
· PlanetScale Terms of Service
The agreement states that all fees paid to PlanetScale are non-refundable and non-cancelable, authorizes PlanetScale to charge 1.5% monthly interest on overdue or underpaid amounts, and permits service suspension for non-payment while the customer's payment obligation continues during the suspension period....
Why it matters: This provision establishes that customers bear the full financial obligation for fees incurred regardless of service outcome, and that PlanetScale retains the right to accrue interest charges and suspend access simultaneously, with no fee relief during suspension periods. The authority to modify fees upon reasonable notice without specifying a minimum notice period or opt-out mechanism is an operationally significant condition for budget-sensitive deployments....
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PlanetScale
· PlanetScale Terms of Service
The agreement states that any suggestions, enhancement requests, recommendations, proposals, or documents a customer provides to PlanetScale regarding PlanetScale's intellectual property are subject to a royalty-free, worldwide, irrevocable, perpetual license that PlanetScale may transfer and sublicense without compensation or attribution to the customer....
Why it matters: This provision grants PlanetScale an irrevocable and perpetual intellectual property license over a broadly defined category of customer-provided materials, including proposals and documents, without any compensation obligation. The irrevocable and perpetual nature of the license means customers cannot later restrict or revoke PlanetScale's use of submitted feedback regardless of changes in business relationship....
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PlanetScale
· PlanetScale Terms of Service
The agreement grants PlanetScale the right to conduct or commission audits of customer and end user physical facilities, computers, and records during normal business hours to verify compliance with the agreement and acceptable use policy, with customers obligated to cooperate....
Why it matters: This provision authorizes physical and records-based audits of customer infrastructure, which may extend to sensitive business systems and data beyond the scope of PlanetScale's database service. The scope of 'facilities, computers and records' is broad and the agreement does not specify prior notice requirements, audit frequency limits, or confidentiality obligations applicable to the auditing firm....
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PlanetScale
· PlanetScale Terms of Service
The agreement caps PlanetScale's total aggregate liability to the amount of fees paid in the six months preceding a claim, further limiting liability to $5,000 for claims arising from free-tier or Beta Feature use, and restricts recoverable damages to direct damages only....
Why it matters: This provision establishes a liability ceiling tied to recent fee payments, which for low-spend or new customers may represent a materially limited recovery amount relative to potential data loss or service disruption damages. The $5,000 cap for free-tier and Beta Feature use is a fixed ceiling regardless of the scale of harm attributable to those product categories....
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PlanetScale
· PlanetScale Terms of Service
The agreement designates California law and San Francisco federal and state courts as the exclusive governing law and venue for all disputes, and permits PlanetScale to modify the agreement with 30 days notice for material changes, while fee changes, new functionality, Beta Feature changes, and legally required changes take effect immediately upon posting....
Why it matters: The exclusive venue clause requires all disputes to be litigated in San Francisco, California federal or state courts, which may create practical barriers for non-California customers. The agreement modification clause permits immediate effectiveness of fee changes and new functionality terms upon posting, without a mandatory 30-day review period for those categories....
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PlanetScale
· PlanetScale Terms of Service
The agreement authorizes PlanetScale to terminate accounts inactive for 180 days with 30 days notice, and states that upon termination all access to Customer Content terminates with PlanetScale having no obligation to retain that content, though customers may export content in accordance with the Documentation....
Why it matters: This provision establishes that customer data stored on PlanetScale may be deleted upon account termination, including termination for inactivity, with PlanetScale bearing no retention obligation post-termination. The export right is conditioned on the Documentation, which PlanetScale may modify, and the practical export window between termination notice and data deletion is not specified in the agreement text....
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PlanetScale
· PlanetScale Terms of Service
The agreement requires customers to defend and indemnify PlanetScale and its affiliates against any third-party claims arising from Customer Content, customer brand materials, or customer or end user use of the product in breach of the AUP, Documentation, or agreement restrictions....
Why it matters: This indemnification obligation places defense and indemnification costs on the customer for third-party claims arising from Customer Content and any AUP or agreement breach, including breaches by end users that the customer may not have directly authorized. The breadth of the 'Customer Content' category means that third-party claims related to data stored on the platform may trigger customer indemnification obligations....
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General Motors
· GM Terms of Use
By submitting any photo, video, or comment to gm.com, users grant GM a worldwide, royalty-free license to use, reproduce, distribute, create derivative works from, display, and perform that content across any media format and channel, including for GM's broader business and promotional purposes....
Why it matters: This provision establishes a broad license that extends beyond operating the Web site to encompass GM's general business, promotional activity, and redistribution through any media channel. The license is sublicensable and transferable, meaning GM may authorize third parties to exercise these rights without further user consent....
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General Motors
· GM Terms of Use
The license GM holds over textual comments submitted by users does not terminate upon account deletion, content removal, or cessation of use of the Web site....
Why it matters: This provision distinguishes the treatment of User Comments from User Videos: while the video license terminates within a commercially reasonable time after removal, the comment license has no termination mechanism. This creates a permanent grant of rights over textual content submitted to the site....
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General Motors
· GM Terms of Use
All disputes related to gm.com are governed by New York law and must be litigated exclusively in courts located in New York, New York. The terms assert that gm.com is a passive website that does not create personal jurisdiction over GM in any other jurisdiction....
Why it matters: This provision requires users in all U.S. states and internationally to pursue claims against GM in New York courts under New York law, which may create a practical barrier for users located outside New York. The assertion that the site is a passive website for personal jurisdiction purposes is a legal characterization that courts may evaluate independently based on the actual nature of the site's interactive features....
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General Motors
· GM Terms of Use
Users are required to defend and financially indemnify GM, including covering attorney's fees, for any claims arising from their use of the site, violations of the terms, violations of third-party rights, or harm caused by their submitted content. This obligation persists after the user stops using the site or the terms are otherwise terminated....
Why it matters: This provision requires users to bear financial responsibility for defending GM against third-party claims that arise from user conduct or content, including attorney's fees. The obligation survives termination of the terms, meaning it remains in force indefinitely after a user's account is closed or the agreement ends....
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General Motors
· GM Terms of Use
GM may change the Terms of Service at any time without providing advance notice to users. Continued use of the Web site after any amendment constitutes acceptance of the revised terms....
Why it matters: This provision establishes that GM may modify material terms without prior notification and that continued site use operates as acceptance of changes. Users bear the responsibility of independently monitoring the terms for updates....
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General Motors
· GM Terms of Use
GM disclaims all express and implied warranties related to gm.com, including warranties regarding content accuracy, and assumes no liability for personal injury, property damage, unauthorized access to personal or financial information, or service interruptions arising from site use....
Why it matters: This provision disclaims liability for unauthorized access to personal and financial information stored on GM's servers, as well as for personal injury and property damage arising from use of the Web site. The disclaimer applies to the fullest extent permitted by law, which preserves user rights under applicable consumer protection statutes that cannot be contractually waived....