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This provision authorizes OneLogin to suspend or terminate any account at any time, for any reason, at its sole discretion, resulting in immediate loss of access and forfeiture of all content stored in the account.
This analysis describes what OneLogin's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes that account access and continuity are not contractually guaranteed and that termination does not require cause, notice, or a cure period, which is operationally significant for organizations that rely on the Service for workforce authentication and access management.
Under this clause, the agreement authorizes OneLogin to suspend or terminate account access at any time without prior notice, resulting in forfeiture of all account content and loss of access to the Service, with no stated right to appeal or cure.
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"OneLogin, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time, including your active or passive attempts at disrupting the Services or disrupting the use of the Service by others. Such termination of the Service will result in the suspension or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. OneLogin reserves the right to refuse service to anyone for any reason at any time.Excerpt from OneLogin's Terms of Service
(1) REGULATORY LANDSCAPE: Unilateral termination clauses in B2B SaaS agreements are generally permissible under California contract law, which governs this agreement. However, where the Service is used to process personal data of EU residents, sudden termination without data return or deletion procedures may create compliance obligations under GDPR regarding data subject rights and data return or deletion upon termination of processing. (2) GOVERNANCE EXPOSURE: Medium. For organizations using OneLogin as core identity infrastructure, unannounced termination without a cure period or notice requirement creates operational continuity risk. The clause does not specify any data retrieval window following involuntary termination, which differs from the 30-day deletion timeline stated for voluntary cancellations. (3) JURISDICTION FLAGS: EU-based customers or those processing EU personal data should evaluate whether the absence of termination notice and data return provisions aligns with GDPR Article 28 requirements for processor agreements. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams typically negotiate minimum notice periods, cure rights, and data return obligations into SaaS agreements. This clause as written does not include those protections, and vendor assessment processes should document this gap. (5) COMPLIANCE CONSIDERATIONS: Organizations should maintain documented business continuity and identity failover procedures that do not depend solely on continued OneLogin service availability. Legal teams should assess whether a negotiated order form or enterprise agreement supplements this Terms of Service with stronger termination protections.
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This clause establishes that account access and continuity are not contractually guaranteed and that termination does not require cause, notice, or a cure period, which is operationally significant for organizations that rely on the Service for workforce authentication and access management.
Under this clause, the agreement authorizes OneLogin to suspend or terminate account access at any time without prior notice, resulting in forfeiture of all account content and loss of access to the Service, with no stated right to appeal or cure.
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