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This analysis describes what Zoom's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The waiver prevents users from aggregating claims with others, which is often the only economically viable way to pursue small individual claims against a large company.
The reader cannot bring or join a class action, collective action, mass action, private attorney general action, or any other representative action against Zoom.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
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"The parties expressly waive the right to bring or participate in any kind of class, collective, or mass action, private attorney general action, or any other representative action.Excerpt from Zoom's Terms of Service
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The waiver prevents users from aggregating claims with others, which is often the only economically viable way to pursue small individual claims against a large company.
The reader cannot bring or join a class action, collective action, mass action, private attorney general action, or any other representative action against Zoom.
ConductAtlas has identified this type of provision across 211 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Zoom.