This analysis describes what ZipRecruiter's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish region-specific contractual frameworks replacing the previous unified agreement. Job seekers and employers now operate under distinct terms based on geographic location: users in the U.S., Canada, Australia, New Zealand, and India are covered under one agreement, while EU, U.K., and Switzerland users follow separate terms. The revised terms introduce explicit mandatory arbitration clauses, liability limitations, indemnification obligations, and a new Job Applicant Privacy Notice. Job seekers should review the arbitration provision, which requires disputes to proceed through arbitration rather than litigation. You can review the applicable regional terms based on your location at ZipRecruiter's website before creating an account or posting content.
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If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
In the event of such a termination by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination.
In the event of a migration, the Customer will be entitled to a pro-rated refund of any prepaid fees associated with the Add-On.
"ZipRecruiter can terminate your access to the Services and/or this Agreement for convenience via email notification to you and...you will receive a pro-rata refund of any pre-paid fees pertaining to Services that will not be provided as a result of the termination.Excerpt from ZipRecruiter's Terms of Use
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The clause states: “ZipRecruiter can terminate your access to the Services and/or this Agreement for convenience via email notification to you and...you will receive a pro-rata refund of any pre-paid fees pertaining to Services that will not be provided as a result of the termination.”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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