This analysis describes what ZipRecruiter's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish region-specific contractual frameworks replacing the previous unified agreement. Job seekers and employers now operate under distinct terms based on geographic location: users in the U.S., Canada, Australia, New Zealand, and India are covered under one agreement, while EU, U.K., and Switzerland users follow separate terms. The revised terms introduce explicit mandatory arbitration clauses, liability limitations, indemnification obligations, and a new Job Applicant Privacy Notice. Job seekers should review the arbitration provision, which requires disputes to proceed through arbitration rather than litigation. You can review the applicable regional terms based on your location at ZipRecruiter's website before creating an account or posting content.
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if you believe that you have moved outside a location where we provide the Services, please contact us in writing...and we will work with you to provide alternative services or a refund.
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
we do not provide price protection or refunds in the event of a price drop or promotional offering.
"To the fullest extent available under applicable law, you will not receive a refund of any pre-paid fees if you cancel, terminate, or decide to no longer use of the paid service, prior to the expiration of those services...Excerpt from ZipRecruiter's Terms of Use
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The clause states: “To the fullest extent available under applicable law, you will not receive a refund of any pre-paid fees if you cancel, terminate, or decide to no longer use of the paid service, prior to the expiration of those services...”
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